IT Infrastructure

Remote Network Administration

Ergo’s remote network administration solutions aim to remove the burden of network management from your organisation, allowing your IT staff to concentrate on their core business functions. In fact we will act as your IT department, providing clients with a remote network administrator, meaning they have a single source of contact for all IT issues.

With an agreed monthly maintenance fee, which is just a fraction of what you will pay to your full-time IT technician or support team, we guarantee that you will benefit from a high quality service from a highly professional team of engineers who will be at your disposal whenever and wherever you need them.

Our team of network engineers and technicians are highly experienced and skilled at monitoring, analysing and resolving system performance issues on a real-time basis. As part of our remote system administration, we undertake a thorough review of your existing system, ensuring optimal system use and addressing issues before they become critical.

Ergo ensure clients are kept up to date with the performance of their system by providing reports of key prescheduled activities that have successfully occurred. Should any of these tasks fail, clients are informed and Ergo will correct the situation. We embrace open and collaborative relationships with our clients, ensuring that our network maintenance activity creates measurable results towards defined objectives.