IT Infrastructure

Printer Maintenance Contracts

Print and imaging is a drain for most organisations internal IT resources with a quarter of calls to helpdesks attributed to end users with printing problems. Ergo Printer Maintenance Contracts relieves the burden on a company’s IT resource and essentially takes the problem away. 

Ergo tailors print arrangements to suit the client, covering everything from the hardware and consumables to maintenance and service support. With all contracts, the costs to the client are clear and transparent, giving organisations visibility and controls that were not there before.

Ergo offers a range of printer support packs and maintenance contracts that can be tailored to your needs. Printer maintenance contracts include parts and labour at a fixed rate, meaning organisations avoid costly expenses associated with unforeseen repairs.

All printer maintenance contracts are supported by the Ergo service level agreement. Committed to providing the maximum uptime of machines, we implement a pro-active approach to service such as preventative maintenance that is regularly conducted to ensure call logs are kept to a minimum.

Ergo is a fully accredited ASP (Authorised Service Provider) for Hewlett Packard and our trained team of service professionals ensure that the equipment is maintained to exacting standards.