All Services

From back-end infrastructure to personal productivity, Ergo has the knowledge and experience to match technology to all our client requirements. Our strength is understanding your business. The end goal is always the same, to make businesses more agile and competitive.

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Managed Services

Focus on your core business and leave ICT operations and management to the experts. From 24/7 service desk support to managing hybrid clouds, Ergo have the depth and experience to meet the most demanding service level requirements and ensure continuous improvement. 

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Managed People

Competition for talented technology professionals is huge, which is why we make hiring more personal, taking time to match the right people to the right roles. Our technical experience and recruiting know-how help find the perfect fit for both parties.  

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Consultancy Services

Speed of change demands a new generation of digital investments that will drive business enablement and profitability. We support IT leaders, wherever they are on their digital transformation journeys, with our digital assessment methodology. 

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Print and Document Solutions

Our goal is to deliver the best possible print and document service for you, leveraging the latest technologies and innovation to ensure the performance of your print environment is optimised to maximise employee productivity.  We take out costs, add efficiencies, wrap it in end-to-end security and make print integral to digital transformation. 

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Cloud

Agility is key to business success and the cloud is where to get it. We offer a wide range of cloud services – public, private, hybrid – and provide the best of both worlds by integrating or migrating legacy systems to streamline the way your IT is consumed. 

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Digital Enablement

Ergo provides a clear roadmap for digital transformation with practical steps to make businesses more agile and customer-centric

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Mobility and Collaboration

Ergo has provided many of Ireland’s largest organisations with an ecosystem of mobile applications and collaboration services that drive productivity without compromising on security

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Software Licensing

Businesses struggle to manage software assets and don’t always get the best value. We can help streamline your software purchasing, simplify deployments and maximise your investments. 

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Security, Risk and Compliance

Risks around cyber security and data protection are an ever-increasing challenge for businesses. We provide security lifecycle management, from perimeter testing and threat analysis to mitigating the impact of a breach. 

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Microsoft Technology Specialisations

With the largest team of Microsoft IT professionals in Ireland – including two Most Valuable Professionals our expertise spans a comprehensive portfolio of products/services

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Business Continuity & Disaster Recovery Planning

Business Continuity & Disaster Recovery Planning

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Business Continuity & Disaster Recovery Planning
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Business Continuity & Disaster Recovery Planning

I was recently asked if there is any excuse for protracted outages these days, given the latest developments in Business Continuity and Disaster Recovery. With this is mind, I’ve put pen to paper to share how Ergo can help organisations identify their potential primary point of failure in its IT systems, and what to do about it.

IT has become such an intrinsic enabler for business that it is vital to establish effective contingencies to ensure continuity following a disastrous event. For some businesses this may be as simple as ensuring availability of email and/or telephony however, the specific systems and IT dependencies required to run your business need to be clearly identified with plans prepared to address any loss of normal service.

Fault tolerant IT systems are achievable but depend on how much money an organisation is prepared to spend. However, business continuity and disaster recovery relates to more than just IT systems. True business continuity should provide a mechanism for the business to continue in the event of a disaster or major incident occurring. For that reason, the aim is to both understand and support the underlying business processes which must be restored or kept available in line with organisations unique requirements.

This is an area where Ergo brings value. Ergo Business Analysts work with clients to understand the processes, applications and infrastructure that support their business. Our Application Architects and Software Development teams enable us to understand and even re-engineer a company’s applications if required. Finally, when the business processes and applications are mapped, a business continuity and disaster recovery plan that is more about process than just IT can be designed.

IT systems always form a crucial part of the business continuity and disaster recovery plan. However, the key to a great plan is providing the right level of resilience and availability on the appropriate infrastructure and applications.

Contact Ergo today to discuss your business continuity and disaster recovery plans.

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