Business Continuity & Disaster Recovery Planning
I was recently asked if there is any excuse for protracted outages these days, given the latest developments in Business Continuity and Disaster Recovery. With this is mind, I’ve put pen to paper to share how Ergo can help organisations identify their potential primary point of failure in its IT systems, and what to do about it.
IT has become such an intrinsic enabler for business that it is vital to establish effective contingencies to ensure continuity following a disastrous event. For some businesses this may be as simple as ensuring availability of email and/or telephony however, the specific systems and IT dependencies required to run your business need to be clearly identified with plans prepared to address any loss of normal service.
Fault tolerant IT systems are achievable but depend on how much money an organisation is prepared to spend. However, business continuity and disaster recovery relates to more than just IT systems. True business continuity should provide a mechanism for the business to continue in the event of a disaster or major incident occurring. For that reason, the aim is to both understand and support the underlying business processes which must be restored or kept available in line with organisations unique requirements.
This is an area where Ergo brings value. Ergo Business Analysts work with clients to understand the processes, applications and infrastructure that support their business. Our Application Architects and Software Development teams enable us to understand and even re-engineer a company’s applications if required. Finally, when the business processes and applications are mapped, a business continuity and disaster recovery plan that is more about process than just IT can be designed.
IT systems always form a crucial part of the business continuity and disaster recovery plan. However, the key to a great plan is providing the right level of resilience and availability on the appropriate infrastructure and applications.
Contact Ergo today to discuss your business continuity and disaster recovery plans.