All Services

From back-end infrastructure to personal productivity, Ergo has the knowledge and experience to match technology to all our client requirements. Our strength is understanding your business. The end goal is always the same, to make businesses more agile and competitive.

More About Our Services
Managed Services

Focus on your core business and leave ICT operations and management to the experts. From 24/7 service desk support to managing hybrid clouds, Ergo have the depth and experience to meet the most demanding service level requirements and ensure continuous improvement. 

More About Managed Services

Highlighted Services

Managed People

Competition for talented technology professionals is huge, which is why we make hiring more personal, taking time to match the right people to the right roles. Our technical experience and recruiting know-how help find the perfect fit for both parties.  

More About Managed People

Highlighted Services

Consultancy Services

Speed of change demands a new generation of digital investments that will drive business enablement and profitability. We support IT leaders, wherever they are on their digital transformation journeys, with our digital assessment methodology. 

More About Consultancy Services

Highlighted Services

Print and Document Solutions

Our goal is to deliver the best possible print and document service for you, leveraging the latest technologies and innovation to ensure the performance of your print environment is optimised to maximise employee productivity.  We take out costs, add efficiencies, wrap it in end-to-end security and make print integral to digital transformation. 

More About Print and Document Solutions

Highlighted Services

Cloud

Agility is key to business success and the cloud is where to get it. We offer a wide range of cloud services – public, private, hybrid – and provide the best of both worlds by integrating or migrating legacy systems to streamline the way your IT is consumed. 

More About Cloud

Highlighted Services

Digital Enablement

Ergo provides a clear roadmap for digital transformation with practical steps to make businesses more agile and customer-centric

More About Digital Enablement

Highlighted Services

Mobility and Collaboration

Ergo has provided many of Ireland’s largest organisations with an ecosystem of mobile applications and collaboration services that drive productivity without compromising on security

More About Mobility and Collaboration

Highlighted Services

Software Licensing

Businesses struggle to manage software assets and don’t always get the best value. We can help streamline your software purchasing, simplify deployments and maximise your investments. 

More About Software Licensing

Highlighted Services

Security, Risk and Compliance

Risks around cyber security and data protection are an ever-increasing challenge for businesses. We provide security lifecycle management, from perimeter testing and threat analysis to mitigating the impact of a breach. 

More About Security, Risk and Compliance

Highlighted Services

Microsoft Technology Specialisations

With the largest team of Microsoft IT professionals in Ireland – including two Most Valuable Professionals our expertise spans a comprehensive portfolio of products/services

More About Microsoft Technology Specialisations

Type your query and press the "Search now" button

Cloud Service Platforms: the security challenges and risks for organisations

Cloud Service Platforms: the security challenges and risks for organisations

Read The Article
Cloud Service Platforms: the security challenges and risks for organisations
Return to Blog

Cloud Service Platforms: the security challenges and risks for organisations

The rising popularity of cloud service platforms presents a unique challenge for IT security. These platforms can hold user identity and organisational data, but because of their separation from the corporate network, tend to be outside the reach of traditional on-premises security analytics software. This gives rise to a blind-spot in terms of security for IT administrators that can be difficult to resolve.

On the user side, it is often not possible to see centrally if third party applications are granted access to cloud data by users, for example unauthorised email or calendar tools. These applications can provide legitimate services to users but if there are flaws in their design, critical or sensitive data may be left exposed and become a target for hackers.

This issue is made more difficult with the widespread use of unmanaged personal smartphones, computers and tablet devices for business use, potentially leading to privileged information being accessed through third-party applications on devices with an unknown security or patching status.

Microsoft’s is a large cloud service provider and their Office 365 suite of applications run on encrypted servers within their world-leading datacentres. These datacentres are protected with layers of advanced security and certified by leading certification providers including: ISO 27001, HIPAA, UK G-Cloud and EU-US Privacy Shield. While this highly secure infrastructure ensures that information is stored in an environment that is as safe as it can be, user identity is left as the path of least resistance for malicious access to gain access to organisation data. This can be achieved in a number of ways including: weak user passwords, users continuing to use previously compromised passwords or “brute-force” password attacks where huge numbers of passwords are tried against each account and made easier if users are using weak passwords or the same password across a number of services.

Office 365 Advanced Security Management

To help secure against these type of threats, Office 365 Advanced Security Management monitors 70+ different metrics for each user account within Office 365. This allows alerts to be automatically generated when policies are triggered and manual or automatic actions to be taken to prevent security breaches.

Advanced Security Management policies are created and customised to monitor for specific user account activity with the aim of identifying suspicious behaviour. Each one can be set to look for specific actions and thresholds; for example, downloading large amounts of data in a short space of time or repeated login failures from an unexpected location. Once an alert is generated, administrators have the option to take an action on the users account right from the alert page or, if it’s a particularly serious scenario, have the account suspended automatically on detection pending further investigation.

General behavioural analytics are also performed on this stream of data, learning what normal activity looks like for each user and a “Risk Score” is generated based on the full range of parameters. The score is based on how unusual or risky the behaviour is; this can be logging in at an unusual time, making administrative changes from an unexpected location or many other metrics. The risk score is attached to each alert to assist IT administrators in deciding what further action to take.

Advanced Security Management also includes an “App Discovery” dashboard within the Office 365 control panel. This service can analyse logs uploaded from firewalls and proxies and produce reports on cloud application activity within the organisation across a large range of non-Microsoft cloud platforms. This can give a view of how many potentially unapproved cloud services are in use by users across the organisation and how much data they are uploading to them.

For organisations that have Office 365 Enterprise E5 licensing in place, these Advanced Security Management services are already included as part of the licensing package and just need to be configured and enabled. For organisations that have any other Office 365 licensing, Advanced Security Management can be added as an add-on license to enable these features.

News and Blog Posts

Does the paperless office really exist?
Keith O Toole
17 January 2018 • Posted By Keith O Toole MPS Technical Specialist

Does the paperless office really exist?

Looking at today’s trends, and despite what you may hear, demands for print in businesses are high. The ...

Read now
Application Support: Why it’s no longer all about break-fix
Philip Choules
10 January 2018 • Posted By Philip Choules Application Service Manager

Application Support: Why it’s no longer all about break-fix

As we all know, today’s technical landscape is ever changing, with the phrase “digital transformation” on...

Read now
Ergo set to hit €100m milestone as revenues continue to soar
News 18 January 2018

Ergo set to hit €100m milestone as revenues continue to soar

Read Now
Visions 2018: A Data Driven Business
News 18 January 2018

Visions 2018: A Data Driven Business

Read Now
New clarity on cloud services from Ergo’s Blanche
News 08 January 2018

New clarity on cloud services from Ergo’s Blanche

Read Now

Subscribe to Our Blog

Scroll to Top