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Focus on your core business and leave ICT operations and management to the experts. From 24/7 service desk support to managing hybrid clouds, Ergo have the depth and experience to meet the most demanding service level requirements and ensure continuous improvement. 

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Competition for talented technology professionals is huge, which is why we make hiring more personal, taking time to match the right people to the right roles. Our technical experience and recruiting know-how help find the perfect fit for both parties.  

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Speed of change demands a new generation of digital investments that will drive business enablement and profitability. We support IT leaders, wherever they are on their digital transformation journeys, with our digital assessment methodology. 

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Our goal is to deliver the best possible print and document service for you, leveraging the latest technologies and innovation to ensure the performance of your print environment is optimised to maximise employee productivity.  We take out costs, add efficiencies, wrap it in end-to-end security and make print integral to digital transformation. 

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Agility is key to business success and the cloud is where to get it. We offer a wide range of cloud services – public, private, hybrid – and provide the best of both worlds by integrating or migrating legacy systems to streamline the way your IT is consumed. 

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Risks around cyber security and data protection are an ever-increasing challenge for businesses. We provide security lifecycle management, from perimeter testing and threat analysis to mitigating the impact of a breach. 

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Is the future of Managed Print SaaS?

Is the future of Managed Print SaaS?

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Is the future of Managed Print SaaS?
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Is the future of Managed Print SaaS?

The traditional Managed Print Service revolved around optimising devices; paper audit trails through pull print solutions while incorporating an on-premise solution and outsourcing the day-to-day headache of all aspects of print. Many organisations still have the unfortunate responsibility of maintaining on-premise servers and their licensing, while ensuring regular backups are completed and still paying a quarterly fee for hardware and solutions spread over a 3 to 5 year term, with fixed costs on mono and colour, or indeed a cost per page model.

Lets face it: Print management is shifting to the cloud

There are a number of printing solutions that are hosted in the cloud, so why have all organisations not moved there yet? Some MPS providers now offer this service whereby all your server and solutions are hosted on the cloud, but you can now go one step further by choosing SaaS (Software as a Service).

Sounds interesting, but why should you actually choose this over on-premise solutions?

Moving to this model will allow you to:

  • Centralise services
  • No license fees, which means lower initial cost
  • Lower IT costs for maintenance and support
  • Scalable
  • Updates are done automatically so you will always have the latest version
  • Lower cost for MFP’s through a monthly subscription

So, this sounds great, you say, but you have concerns sharing the cloud with other organisations. Sound about right?

This can be overcome by using a Zero Knowledge Encryption Scheme. The scheme ensures that core cloud components do not hold the information required to access customer’s documents or metadata. During installation, customers designate a password. This password is used to create an encryption key and is used to encrypt documents and print job names before they leave the customer network. When documents are released, the encrypted documents are decrypted when they arrive in the network. This ensures that even if an attacker were to breach secure print cloud security measures, they would be unable to access any sensitive data.

What about the cost?

Costs can vary depending on the model you choose, such as paying per user for print analytics, per device or an overall device and solution monthly fee which incorporates a 24/7 support for your print estate. Either way, it will mostly cost less in the long run compared to what you’re paying now.

Has the cloud convinced you yet?

The next time you are due to renew your MPS agreement, take a second to consider looking outside the realm of the traditional agreement and packages, and move to the cloud through SaaS. Partner with the right provider who can guide you through this process; an expert who knows what is best for you and your business and what will keep your environment as effective as possible. Take the jump to the cloud now and reap the very simple but business transforming benefits: scalability, cost effectiveness, security.

Not sure where to start? Need the proper guidance? Hear from the experts here.

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