All Services

From back-end infrastructure to personal productivity, Ergo has the knowledge and experience to match technology to all our client requirements. Our strength is understanding your business. The end goal is always the same, to make businesses more agile and competitive.

More About Our Services
Managed Services

Focus on your core business and leave ICT operations and management to the experts. From 24/7 service desk support to managing hybrid clouds, Ergo have the depth and experience to meet the most demanding service level requirements and ensure continuous improvement. 

More About Managed Services

Highlighted Services

Managed People

Competition for talented technology professionals is huge, which is why we make hiring more personal, taking time to match the right people to the right roles. Our technical experience and recruiting know-how help find the perfect fit for both parties.  

More About Managed People

Highlighted Services

Consultancy Services

Speed of change demands a new generation of digital investments that will drive business enablement and profitability. We support IT leaders, wherever they are on their digital transformation journeys, with our digital assessment methodology. 

More About Consultancy Services

Highlighted Services

Print and Document Solutions

Our goal is to deliver the best possible print and document service for you, leveraging the latest technologies and innovation to ensure the performance of your print environment is optimised to maximise employee productivity.  We take out costs, add efficiencies, wrap it in end-to-end security and make print integral to digital transformation. 

More About Print and Document Solutions

Highlighted Services

Cloud

Agility is key to business success and the cloud is where to get it. We offer a wide range of cloud services – public, private, hybrid – and provide the best of both worlds by integrating or migrating legacy systems to streamline the way your IT is consumed. 

More About Cloud

Highlighted Services

Digital Enablement

Ergo provides a clear roadmap for digital transformation with practical steps to make businesses more agile and customer-centric

More About Digital Enablement

Highlighted Services

Mobility and Collaboration

Ergo has provided many of Ireland’s largest organisations with an ecosystem of mobile applications and collaboration services that drive productivity without compromising on security

More About Mobility and Collaboration

Highlighted Services

Software Licensing

Businesses struggle to manage software assets and don’t always get the best value. We can help streamline your software purchasing, simplify deployments and maximise your investments. 

More About Software Licensing

Highlighted Services

Security, Risk and Compliance

Risks around cyber security and data protection are an ever-increasing challenge for businesses. We provide security lifecycle management, from perimeter testing and threat analysis to mitigating the impact of a breach. 

More About Security, Risk and Compliance

Highlighted Services

Microsoft Technology Specialisations

With the largest team of Microsoft IT professionals in Ireland – including two Most Valuable Professionals our expertise spans a comprehensive portfolio of products/services

More About Microsoft Technology Specialisations

Type your query and press the "Search now" button

Resist Temptation – Availability is NOT a Skill!

Resist Temptation – Availability is NOT a Skill!

Read The Article
Resist Temptation – Availability is NOT a Skill!
Return to Blog

Resist Temptation – Availability is NOT a Skill!

Every week in Ergo Resourcing, we speak to and interview many people who are looking to take the next step in their career.

We often ask candidates deliberately off topic questions to try to get behind their CV, get a sense of who they are, their strengths, and what they are looking for in their next job. A chat about current affairs, sport, politics or something from popular entertainment can often reveal more about the character of the person than 45 minutes talking about recent projects. Don’t get me wrong, skills assessment is very important. We do probe deeply into why certain projects were successful or challenged, and also into the specific role the person played on the assignment. We believe that the skills assessment should be balanced with some insight into the real person behind the CV. Some people are naturally more introverted than others. Some people are full of energy and like to bounce around being sociable. If we can understand the type of person the candidate is, it helps us match to the correct role.

Because people in a professional environment have differing value systems and differing needs, it is vital to understand how this will impact on the success of their role. A great recent example of this is the classic request from a stressed hiring manager “I need a project manager urgently”. It would be a massive mistake to respond immediately to this hiring manager with 5 fresh CVs from the PM pool…

“Availability is not a skill!”

It’s our job in this situation, to slow down the process, flesh out this ‘job spec’ into a detailed profile which will mean that we can select a candidate who will make an immediate impact when they arrive on the job.

So for this recent job opening we discovered that the person our client was looking for had to be a very strong process follower, someone close to detail but who would not try to push the project through at all costs. In this case, it was more important to track and report on risk rather than be a hero. We have several project managers on standby, surely one of these would be suitable?

As it turned out after briefly interviewing the available candidates we had, we quickly realised that none were suitable. On paper the CV and resumes were a good fit, but in speaking to the candidates we were able to see their personality types did not fit the overriding brief. One candidate in particular demonstrated an excellent ability to ‘get things done’ and to bring stakeholders together and keep the project on track. In this case, that type of approach would have been detrimental to our client. This candidate would also have ended up frustrated at the lack of flexibility, and the client project could have been put at some additional risk.

Thankfully, we had a happy ending, and we found a specific person well suited to the role by matching the client with an individual who had the necessary skills and experience, but also the right personality fit.

So, as a hiring manager, when you are looking to fill an urgent role, spare a thought when we ask lots of questions that might not seem directly related to the job at hand. It’s in your best interest and will help us identify the right person.

We will be looking to find candidates that have the right skills and the experience to meet the challenge, but also, crucially, with the right kind of personality for the job.

Contact Ergo Resourcing today to find out more about our Resourcing Service.

News and Blog Posts

What is ISO 27001 and Why Do I Need It?
22 May 2018 • Posted By Nikos Vasileiadis IT Security Officer

What is ISO 27001 and Why Do I Need It?

The field of cybersecurity is changing rapidly, and the challenges faced by businesses are mounting considerably. Couple this together with...

Read now
Power BI: 6 Steps to building reports that really work
Kate Cunningham
17 May 2018 • Posted By Kate Cunningham

Power BI: 6 Steps to building reports that really work

In an era of Big Data, analytical strategic decision making is becoming pivotal for success. Managers at every level are...

Read now
Managed Print and Document Services: Navigating a Sea of Data
News 10 May 2018

Managed Print and Document Services: Navigating a Sea of Data

Read Now
CRM: Don’t just jump on the bandwagon
News 14 March 2018

CRM: Don’t just jump on the bandwagon

Read Now
Business Analytics and Big Data: How to Read the Future
News 14 March 2018

Business Analytics and Big Data: How to Read the Future

Read Now

Subscribe to Our Blog

Scroll to Top