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From back-end infrastructure to personal productivity, Ergo has the knowledge and experience to match technology to all our client requirements. Our strength is understanding your business. The end goal is always the same, to make businesses more agile and competitive.

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Focus on your core business and leave ICT operations and management to the experts. From 24/7 service desk support to managing hybrid clouds, Ergo have the depth and experience to meet the most demanding service level requirements and ensure continuous improvement. 

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Managed People

Competition for talented technology professionals is huge, which is why we make hiring more personal, taking time to match the right people to the right roles. Our technical experience and recruiting know-how help find the perfect fit for both parties.  

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Consultancy Services

Speed of change demands a new generation of digital investments that will drive business enablement and profitability. We support IT leaders, wherever they are on their digital transformation journeys, with our digital assessment methodology. 

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Print and Document Solutions

Our goal is to deliver the best possible print and document service for you, leveraging the latest technologies and innovation to ensure the performance of your print environment is optimised to maximise employee productivity.  We take out costs, add efficiencies, wrap it in end-to-end security and make print integral to digital transformation. 

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Cloud

Agility is key to business success and the cloud is where to get it. We offer a wide range of cloud services – public, private, hybrid – and provide the best of both worlds by integrating or migrating legacy systems to streamline the way your IT is consumed. 

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Digital Enablement

Ergo provides a clear roadmap for digital transformation with practical steps to make businesses more agile and customer-centric

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Mobility and Collaboration

Ergo has provided many of Ireland’s largest organisations with an ecosystem of mobile applications and collaboration services that drive productivity without compromising on security

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Software Licensing

Businesses struggle to manage software assets and don’t always get the best value. We can help streamline your software purchasing, simplify deployments and maximise your investments. 

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Security, Risk and Compliance

Risks around cyber security and data protection are an ever-increasing challenge for businesses. We provide security lifecycle management, from perimeter testing and threat analysis to mitigating the impact of a breach. 

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Microsoft Technology Specialisations

With the largest team of Microsoft IT professionals in Ireland – including two Most Valuable Professionals our expertise spans a comprehensive portfolio of products/services

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Restricted, Confidential, Secret and Top Secret

Restricted, Confidential, Secret and Top Secret

Despite existing for hundreds of years people and organisations have used classification systems for the protection of information and for the description of things. 

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Restricted, Confidential, Secret and Top Secret
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Restricted, Confidential, Secret and Top Secret

Carl Linnaeus, a Swedish botanist, physician and zoologist, developed a system for classifying and naming organisms which today the military of many nations use to classify security. They use it for the protection and dissemination of information - Restricted, Confidential, Secret and Top Secret. By using this system, the permitted officer rank or designated people have the permissions to view these electronic or printed documents.

Your data is not only important to you but it can provide a 
lifeline to your competition

With the advent of GDPR early next year organisations are taking security more seriously than ever before. Many conversations I have about print and the potential risks attributed to a printer or multi-function device (MFD) only highlight the greater emphasis that needs to be put in place to protect these endpoint devices.

Too often I have been told by organisations that “my printers are secure because I use a pull print solution in place” only for Ergo to highlight the many risks that there are in MFD’s through unsecured protocols and settings. HP have shown us through their outstanding video series of “The Wolf” and “The Fixer” the potential damage an unsecured printer or MFD can do.

What about Data Loss Prevention

Organisations are at many different stages when it comes to print security and Ergo have seen how some are way ahead having embraced the concept. However, when we talk about printed documents and Data Loss Prevention the conversation develops into a whole new interesting one to where the response is often “I have asked about this in the past and was told it could not be done”. The reason data loss prevention could not be done in the past is because there previously was no software which had the capabilities that are now available.

60% of companies have had a data breach involving printers
Ponemon Institute “Insecurity of Network Connect Printers
 

At Ergo we can design your very own classification system to protect your information using Carl Linnaeus description of things or military security classifications. By assigning users into organisation units within Active Directory we can set the classification level that they are permitted to have. So, if a user prints a document mark Restricted, Confidential, etc. without having the required security permissions then that document will fail to print and will subsequently notify your Security Officer, IT or Line Manager. They will then have an electronic copy of the document sent to them and they now have the ability to review it. Ergo can also prevent documents being printed which have words or numbers on a page that sit outside of your created classification system, for example PPS or social security numbers.

There are many ways we can prevent unauthorised access by using this system which will help greatly reduce data loss through printing and prevent critical data being printed.

Now more than ever is the time when your data is more important and you really do not want it to fall into the hands of those who will maliciously use it against you. Don’t let rival companies gain a lifeline by using your data against you or get a critical edge in the marketplace from your lack of attention to detail to secure your print estate.

To learn more, talk to one of our experts today.

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