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From back-end infrastructure to personal productivity, Ergo has the knowledge and experience to match technology to all our client requirements. Our strength is understanding your business. The end goal is always the same, to make businesses more agile and competitive.

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Focus on your core business and leave ICT operations and management to the experts. From 24/7 service desk support to managing hybrid clouds, Ergo have the depth and experience to meet the most demanding service level requirements and ensure continuous improvement. 

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Managed People

Competition for talented technology professionals is huge, which is why we make hiring more personal, taking time to match the right people to the right roles. Our technical experience and recruiting know-how help find the perfect fit for both parties.  

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Consultancy Services

Speed of change demands a new generation of digital investments that will drive business enablement and profitability. We support IT leaders, wherever they are on their digital transformation journeys, with our digital assessment methodology. 

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Print and Document Solutions

Our goal is to deliver the best possible print and document service for you, leveraging the latest technologies and innovation to ensure the performance of your print environment is optimised to maximise employee productivity.  We take out costs, add efficiencies, wrap it in end-to-end security and make print integral to digital transformation. 

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Cloud

Agility is key to business success and the cloud is where to get it. We offer a wide range of cloud services – public, private, hybrid – and provide the best of both worlds by integrating or migrating legacy systems to streamline the way your IT is consumed. 

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Digital Enablement

Ergo provides a clear roadmap for digital transformation with practical steps to make businesses more agile and customer-centric

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Mobility and Collaboration

Ergo has provided many of Ireland’s largest organisations with an ecosystem of mobile applications and collaboration services that drive productivity without compromising on security

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Software Licensing

Businesses struggle to manage software assets and don’t always get the best value. We can help streamline your software purchasing, simplify deployments and maximise your investments. 

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Security, Risk and Compliance

Risks around cyber security and data protection are an ever-increasing challenge for businesses. We provide security lifecycle management, from perimeter testing and threat analysis to mitigating the impact of a breach. 

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Microsoft Technology Specialisations

With the largest team of Microsoft IT professionals in Ireland – including two Most Valuable Professionals our expertise spans a comprehensive portfolio of products/services

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The Agile Edge: building a secure platform for your digital business

The Agile Edge: building a secure platform for your digital business

As ever in IT, success will hinge on how well it’s executed and the buy-in you get from the wider business. 

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The Agile Edge: building a secure platform for your digital business
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The Agile Edge: building a secure platform for your digital business

Change has always been a headache for organisations and it becomes even harder when there’s a business imperative. If a company has been around a long time and feels itself on the wrong side of the ‘s-curve’, losing its market position to up-and-coming competitors, the pressure mounts to do something different.

What we want to do with 'Journey To The Agile Edge', our events that ran in Dublin and Cork in May is show businesses practical ways to leverage digital technology and secure their futures. We’re not saying the change is going to be easy but we aim to demonstrate that’s it’s eminently achievable in a step-by-step process.

We live in disruptive times with unstable markets, so there’s an urgent need for organisations to revisit and fundamentally redesign their business’s operating model. As ever in IT, success will hinge on how well it’s executed and the buy-in you get from the wider business. I’ll be talking about this at our two events. 

Target Operating Model

To ensure the most effective use of technology, you will have to budget carefully and spend wisely. The mission is to redesign your business operating model to make the organisation more agile and efficient. At the same time, the underlying technology should be used to create market differentiation, whether it’s through the automation of complex processes at the backend or front-facing customer service processes to enhance your company’s digital presence.

Ergo consults with clients about a Target Operating Model that will advance both the physical and digital sides of the business and close the gap between them. We align technology investments to the business and build platforms that support internal service operations as well as go-to-market strategies.

In an age of disruption, the key to effective operating models is visibility and transparency, enabling organisations to better manage their GRC (Governance, Risk, Compliance) obligations. All three are under growing pressure because of market upheaval, increasingly sophisticated and widespread cybercrime and a ramping up of regulatory requirements starting next May with the GDPR.

Every business is different which is why we workshop existing operating model and Target Operating Model with clients, agreeing the vision, values and challenges the organisation faces before defining the goals and objectives. Only then can we decide what the Target Operating Model will look like and what technology will be needed for the digital platform that enables it.

Security and Compliance

It’s about creating a platform that will future-proof a modern business. There are two sides to it, internal and external. Internally, you are servicing the needs of a workforce that is mobile, highly connected and tech savvy. Externally, it’s about becoming customer-centric and giving increasingly demanding consumers the best possible experience.

Making sure the GRC pillars are in place to support this kind of organisation demands a rigorous set of processes. It starts with setting policies that embed security and compliance into the day-to-day activity of the business. After that, it’s about having an audit trail and a reporting capability that can quickly search out and surface granular information as required, be it details of a security breach or simply a record of where information pertaining to customers is stored.

In tandem, with this, it’s the job of IT – internal or outsourced – to take care of the complexity. Managing and integrating heterogenous systems, services and providers is something that end-users don’t care about nor need to know about. Integral to the success of digital transformation is simplifying the interface and driving change though widespread user adoption.

News and Blog Posts

Driving Office 365 User Adoption: 5 Steps to Building a Champions Program
Brian Moran
03 July 2018 • Posted By Brian Moran Training And Adoption Lead

Driving Office 365 User Adoption: 5 Steps to Building a Champions Program

In my last blog (8 Steps to Increase User Adoption of Office 365), I outlined the steps involved in succeeding in taking...

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Turning Data into Insights: 3 Steps to Growing Your Digital Business
Jimmy Sheahan
28 June 2018 • Posted By Jimmy Sheahan Managed Services Managing Director

Turning Data into Insights: 3 Steps to Growing Your Digital Business

To run a business, one must make decisions. To run a good business, one must make good decisions. To run...

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Ergo and Micromail Scoop Two Partner of the Year Awards at Microsoft Inspire
News 20 July 2018

Ergo and Micromail Scoop Two Partner of the Year Awards at Microsoft Inspire

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Ergo and BWG: A Winning Combination
News 15 June 2018

Ergo and BWG: A Winning Combination

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Managed Print Services: The Need For A True Partnership
News 05 June 2018

Managed Print Services: The Need For A True Partnership

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