The Agile Edge: take steps towards future-proofing your business
One of the reasons we wanted to run our events with Microsoft (Journey to the Agile Edge) was to address the digital transformation discussion in a more practical way. I have a lot of sympathy for businesses that are constantly being told they need to become digital to survive with little explanation of how to make it happen. It’s a bit like a doctor telling a sick person to get well and leaving them to it.
We try to take better care of businesses at Ergo. Our event is all about practical and affordable initiatives that are within reach of just about every organisation. We want to cut through the noise and hype around digital transformation and turn it into a deliverable strategy.
After keynote presentations from experts who will explain the challenges organisations face in these turbulent times, including GDPR, I’ll be presenting practical steps to digital transformation that culminate in a place we’re calling The Agile Edge. Ergo Subject Matter Experts will be on hand to dig down into the technology and talk through solutions that will advance the three-step approach.
When we discuss digital transformation with clients, we encourage them to focus on four strategic outcomes that will go some way towards future-proofing their organisations:
- Put IT at the core of the business, not in the shadows
This is about centralising control over IT at a time when cloud services make it all too easy for different business units to do their own thing – good for them perhaps, but not always in the best interest of a wider organisation that’s trying to optimise ICT resources.
- Be prepared for the unknown
You’ll hear a lot at our event about the importance of businesses having flexibility and adaptability, leveraging The Agile Edge they are going to need to continually reinvent themselves and keep up with fast-changing markets. Once you have the platform in place, you’ll be able to ride out any storm.
- Become digitally intelligent and responsive
Every organisation has to become data-driven, where decision-making is based on evidence rather than a hunch. You have to be able to harvest the data your business is generating and turn it into actionable insights, putting yourself in a position to step up to another level with predictive analytics and machine learning.
- Become a customer centric organisation
You have to reconfigure your organisation to interact with customers in an omni channel world, where business is carried out seamlessly across digital and physical footprints. Every part of the business has to put the customer at its centre, finance and operations as well as the usual roll call of customer service and sales.
It’s a compelling list of goals that every organisation should aspire to. What’s exciting is that they are all attainable in a way that was unimaginable a few years ago.
Many of you will already have invested in some of the applications and services that will make these outcomes possible. You will have taken a first foray into the cloud and begun to look at re-engineering business processes for greater efficiency. You will have been working hard at making IT operations more responsive. You will have identified mobility and collaboration solutions as a way to make your workforce more productive.
Ergo can help you assemble all the disparate parts of digital technology to bring about true business transformation. We’re not pretending it’s easy, but we are saying that it’s very achievable using products and services readily available in today’s technology landscape. Because of all the pressures businesses are facing, we believe it’s a journey that every organisation needs to undertake – a journey you can start next week.