All Services

From back-end infrastructure to personal productivity, Ergo has the knowledge and experience to match technology to all our client requirements. Our strength is understanding your business. The end goal is always the same, to make businesses more agile and competitive.

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Managed Services

Focus on your core business and leave ICT operations and management to the experts. From 24/7 service desk support to managing hybrid clouds, Ergo have the depth and experience to meet the most demanding service level requirements and ensure continuous improvement. 

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Managed People

Competition for talented technology professionals is huge, which is why we make hiring more personal, taking time to match the right people to the right roles. Our technical experience and recruiting know-how help find the perfect fit for both parties.  

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Consultancy Services

Speed of change demands a new generation of digital investments that will drive business enablement and profitability. We support IT leaders, wherever they are on their digital transformation journeys, with our digital assessment methodology. 

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Print and Document Solutions

Our goal is to deliver the best possible print and document service for you, leveraging the latest technologies and innovation to ensure the performance of your print environment is optimised to maximise employee productivity.  We take out costs, add efficiencies, wrap it in end-to-end security and make print integral to digital transformation. 

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Cloud

Agility is key to business success and the cloud is where to get it. We offer a wide range of cloud services – public, private, hybrid – and provide the best of both worlds by integrating or migrating legacy systems to streamline the way your IT is consumed. 

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Digital Enablement

Ergo provides a clear roadmap for digital transformation with practical steps to make businesses more agile and customer-centric

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Mobility and Collaboration

Ergo has provided many of Ireland’s largest organisations with an ecosystem of mobile applications and collaboration services that drive productivity without compromising on security

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Software Licensing

Businesses struggle to manage software assets and don’t always get the best value. We can help streamline your software purchasing, simplify deployments and maximise your investments. 

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Security, Risk and Compliance

Risks around cyber security and data protection are an ever-increasing challenge for businesses. We provide security lifecycle management, from perimeter testing and threat analysis to mitigating the impact of a breach. 

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Microsoft Technology Specialisations

With the largest team of Microsoft IT professionals in Ireland – including two Most Valuable Professionals our expertise spans a comprehensive portfolio of products/services

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The Times They Are A Changin

The Times They Are A Changin

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The Times They Are A Changin
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The Times They Are A Changin

Bob Dylan was so right, forty years later the velocity of change is breath taking and as a society we need instant, always on access to data. How we work, live, shop, socialise is evolving at a rapid pace. The impact technology has on our lives is enormous, exciting and demanding.

If you are a service provider like Ergo, remember, our function in life is not just to provide a feel good factor to users, it’s to provide them with the tools to deliver better outcomes, retain and gain more customers, improve margin, collect cash faster and deliver a better customer experience.

A huge challenge businesses are facing today, to keep up these high levels of customer experience their clients have come to accept, is addressing staffing challenges. Organisations are being forced to think outside the box in order to attract and retain quality talent.

At Ergo, one way we successfully address this challenge and help our customers address it, is through the use of cloud technologies and applications such as Office 365, to enable staff to work effectively and productively from anywhere in the world.

Effective use of technology helps create flexible work environments, expands the scope of who you can attract, where you attract them from and how you retain them.

We have colleagues based in locations across Europe such as Czech Republic, Portugal and Lithuania working as part of our Support and Service Delivery teams. We have Engineers on the road across the country delivering and responding to our customers’ requirements. All they need is a device – laptop, tablet, PC or mobile and an internet connection and they can work effectively and collaboratively from anywhere, engaging with other colleagues as if they were sitting next to them.

Other technologies such as CRM systems ensure that we can share and update information about our customers and our interactions with them, so that no matter who is talking to the customer, from where, and when, we all have a single and integrated view of each account.

One important piece of the puzzle which businesses often overlook when adopting a flexible and remote workforce approach like this, is the need to incorporate a regular element of face-to-face engagement with off-site individuals. While Skype for Business and its video conferencing capabilities address this on a daily basis, at Ergo we ensure our people spend one week per quarter working from our Dublin Head Quarters to facilitate some in-person team bonding and engagement, making those remote staff members feel part of the wider team.

Organisations do not have to limit their search for quality talent to those located in their immediate region. In my experience if your selection of people is good, the culture of the organisation is high trust, objectives are clear and the tools provided are both fit for purpose and provide the user with an experience which they are comfortable with, then organisations can have a policy which ensures maximum flexibility. Once this works for the customers as well, it can create a dynamic and motivated team, helps deal with work life balance, family and location challenges.

Austerity is very much something we look at in the rear view mirror. Organisations are now building highly charged vehicles, efficient and lean, using technology as an enabler to compensate for shortages in the labour market and the ever increasing cost of office space, as well as providing employees with the ability to work from anywhere, allowing them to balance their work and life commitments.

Working is not somewhere we go, it’s what we do, from wherever.

It’s an exciting time to be involved in company which is helping organisation wrestle their challenges.

Contact us today to see how we can help you build more flexible and productive work environments.

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