Use Microsoft Lync for all your Communication Needs!
Why not use Microsoft Lync to Take Care of all your Communication Needs?
Microsoft Lync 2010, the successor to Microsoft Office Communicator can take care of all your communication needs! It provides the end user with presence, instant messaging, voice, audio, video and web conferencing, and other capabilities for workers on the go via PCs, browsers, and mobile phones. Integrating with Microsoft Exchange 2010 it provides conversation history, voice mail and email into a single mailbox.
Want to Increase Productivity and Encourage Collaboration?
Lync 2010 provides users with real time presence information, in the form of location, availability, and a photo (see screenshot below). This is connected to calendar activities in Outlook which will display your availability to co-workers. If you are looking for a colleague, by checking their status, you can save time tracking them down!
Fig 1: Information at your Finger Tips
So you Have a Dispersed Workforce, How can Lync Help?
Lync 2010 provides users with a consistent experience regardless of physical or geographical location. Whether you are in the office, working from home or grabbing a wireless hotspot whilst waiting for a flight you get the same experience. Your phone extension still rings, you see your colleagues on line and can communicate easily and efficiently and still make calls as if you were at your office desk!
This Sounds Great, What are the Capital Costs of Switching to UC?
The capital costs associated with switching to Unified Communication include Microsoft licenses, the purchasing or upgrading of software, new servers or additional hardware. However, many of our customers are already licensed for Microsoft Lync and don’t even know it! So getting your UC solution in place could be a lot cheaper than you think!
My Lync Predictions for the Next 12-18 months!
I expect more and more companies to invest in Microsoft Lync over the next 12-18 months. Every customer who I have demonstrated Lync 2010 to, have been so impressed that they have implemented it! Many companies are unaware that Lync calls with other businesses who use Lync are free, once people become more aware, they will want to invest!
Lync will become the business communication tool of choice for most and we will think of “Lyncing” with someone just as we think about emailing now!