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Focus on your core business and leave ICT operations and management to the experts. From 24/7 service desk support to managing hybrid clouds, Ergo have the depth and experience to meet the most demanding service level requirements and ensure continuous improvement. 

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Competition for talented technology professionals is huge, which is why we make hiring more personal, taking time to match the right people to the right roles. Our technical experience and recruiting know-how help find the perfect fit for both parties.  

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Speed of change demands a new generation of digital investments that will drive business enablement and profitability. We support IT leaders, wherever they are on their digital transformation journeys, with our digital assessment methodology. 

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Our goal is to deliver the best possible print and document service for you, leveraging the latest technologies and innovation to ensure the performance of your print environment is optimised to maximise employee productivity.  We take out costs, add efficiencies, wrap it in end-to-end security and make print integral to digital transformation. 

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Businesses struggle to manage software assets and don’t always get the best value. We can help streamline your software purchasing, simplify deployments and maximise your investments. 

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Risks around cyber security and data protection are an ever-increasing challenge for businesses. We provide security lifecycle management, from perimeter testing and threat analysis to mitigating the impact of a breach. 

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With the largest team of Microsoft IT professionals in Ireland – including two Most Valuable Professionals our expertise spans a comprehensive portfolio of products/services

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Use Microsoft Lync for all your Communication Needs!

Use Microsoft Lync for all your Communication Needs!

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Use Microsoft Lync for all your Communication Needs!
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Use Microsoft Lync for all your Communication Needs!

Why not use Microsoft Lync to Take Care of all your Communication Needs?

Microsoft Lync 2010, the successor to Microsoft Office Communicator can take care of all your communication needs! It provides the end user with presence, instant messaging, voice, audio, video and web conferencing, and other capabilities for workers on the go via PCs, browsers, and mobile phones. Integrating with Microsoft Exchange 2010 it provides conversation history, voice mail and email into a single mailbox.

Want to Increase Productivity and Encourage Collaboration?

Lync 2010 provides users with real time presence information, in the form of location, availability, and a photo (see screenshot below). This is connected to calendar activities in Outlook which will display your availability to co-workers. If you are looking for a colleague, by checking their status, you can save time tracking them down!

Ergo - Microsoft Lync 2010

Fig 1: Information at your Finger Tips
So you Have a Dispersed Workforce, How can Lync Help?

Lync 2010 provides users with a consistent experience regardless of physical or geographical location. Whether you are in the office, working from home or grabbing a wireless hotspot whilst waiting for a flight you get the same experience. Your phone extension still rings, you see your colleagues on line and can communicate easily and efficiently and still make calls as if you were at your office desk!

This Sounds Great, What are the Capital Costs of Switching to UC?

The capital costs associated with switching to Unified Communication include Microsoft licenses, the purchasing or upgrading of software, new servers or additional hardware. However, many of our customers are already licensed for Microsoft Lync and don’t even know it! So getting your UC solution in place could be a lot cheaper than you think!

My Lync Predictions for the Next 12-18 months!

I expect more and more companies to invest in Microsoft Lync over the next 12-18 months. Every customer who I have demonstrated Lync 2010 to, have been so impressed that they have implemented it! Many companies are unaware that Lync calls with other businesses who use Lync are free, once people become more aware, they will want to invest!

Lync will become the business communication tool of choice for most and we will think of “Lyncing” with someone just as we think about emailing now!

News and Blog Posts

Driving Office 365 User Adoption: 5 Steps to Building a Champions Program
Brian Moran
03 July 2018 • Posted By Brian Moran Training And Adoption Lead

Driving Office 365 User Adoption: 5 Steps to Building a Champions Program

In my last blog (8 Steps to Increase User Adoption of Office 365), I outlined the steps involved in succeeding in taking...

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Turning Data into Insights: 3 Steps to Growing Your Digital Business
Jimmy Sheahan
28 June 2018 • Posted By Jimmy Sheahan Managed Services Managing Director

Turning Data into Insights: 3 Steps to Growing Your Digital Business

To run a business, one must make decisions. To run a good business, one must make good decisions. To run...

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Ergo and BWG: A Winning Combination
News 15 June 2018

Ergo and BWG: A Winning Combination

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Managed Print Services: The Need For A True Partnership
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Managed Print Services: The Need For A True Partnership

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Managed Print and Document Services: Navigating a Sea of Data
News 10 May 2018

Managed Print and Document Services: Navigating a Sea of Data

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