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From back-end infrastructure to personal productivity, Ergo has the knowledge and experience to match technology to all our client requirements. Our strength is understanding your business. The end goal is always the same, to make businesses more agile and competitive.

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Focus on your core business and leave ICT operations and management to the experts. From 24/7 service desk support to managing hybrid clouds, Ergo have the depth and experience to meet the most demanding service level requirements and ensure continuous improvement. 

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IT Resourcing

Competition for talented technology professionals is huge, which is why we make hiring more personal, taking time to match the right people to the right roles. Our technical experience and recruiting know-how help find the perfect fit for both parties.  

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Consultancy Services

Speed of change demands a new generation of digital investments that will drive business enablement and profitability. We support IT leaders, wherever they are on their digital transformation journeys, with our digital assessment methodology. 

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Print and Document Solutions

Our goal is to deliver the best possible print and document service for you, leveraging the latest technologies and innovation to ensure the performance of your print environment is optimised to maximise employee productivity.  We take out costs, add efficiencies, wrap it in end-to-end security and make print integral to digital transformation. 

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Cloud

Agility is key to business success and the cloud is where to get it. We offer a wide range of cloud services – public, private, hybrid – and provide the best of both worlds by integrating or migrating legacy systems to streamline the way your IT is consumed. 

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Digital Enablement

Ergo provides a clear roadmap for digital transformation with practical steps to make businesses more agile and customer-centric

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Mobility and Collaboration

Ergo has provided many of Ireland’s largest organisations with an ecosystem of mobile applications and collaboration services that drive productivity without compromising on security

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Software Licensing

Businesses struggle to manage software assets and don’t always get the best value. We can help streamline your software purchasing, simplify deployments and maximise your investments. 

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Security, Risk and Compliance

Risks around cyber security and data protection are an ever-increasing challenge for businesses. We provide security lifecycle management, from perimeter testing and threat analysis to mitigating the impact of a breach. 

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Microsoft Technology Specialisations

With the largest team of Microsoft IT professionals in Ireland – including two Most Valuable Professionals our expertise spans a comprehensive portfolio of products/services

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Want to Connect Better with Customers?

Want to Connect Better with Customers?

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Want to Connect Better with Customers?
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Want to Connect Better with Customers?

Hi all

With web and social advancements impacting buyer behaviour; connecting, engaging and listening to customers has never been more important. 

It’s with this in mind, that the team here at Ergo have designed a series of breakfast briefings to demonstrate how Microsoft Dynamics CRM can help you connect better with customers. Our demonstrations will provide insights into how Dynamics CRM can assist Sales teams to build pipeline and report effortlessly, Marketing departments to seamlessly execute campaigns and Customer Service Agents to delight customers.

Led by our Dynamics CRM Business Consultant and CRM Technical Lead, the Ergo Connects Series will comprise of three breakfast briefings, designed specifically for Heads of Sales, Marketing and Customer Service.

Each briefing will allow attendees to gain real insight into how Dynamics CRM can help them connect better with customers. Early registration is recommended as places are limited to 12 per briefing.

Find out more or register for these events today

Briefing 1: Empower Your Sales Team To Build Pipeline and Report Effortlessly

Wednesday, 4th March 2015  I  9.00am - 11:30am  I The Gibson Hotel, Dublin 1

The sales teams of 2015 are under intense pressure to become highly connected and collaborative. This briefing will provide Heads of Sales with demonstrations on how Dynamics CRM can be used to manage pipeline and provide real-time customer intelligence. Attendees will also learn how reporting enables better decision making with interactive sales charts and dashboards. When powered with Office 365, sales teams become connected and empowered on any device.

Briefing 2: Facilitate Marketing Departments To Seamlessly Execute Campaigns

Wednesday, 11th March 2015  I  9.00am - 11.30am  I  The Gibson Hotel, Dublin 1

With marketing campaigns now stretching across numerous verticals from email to digital, social and traditional, it can be challenging to execute and measure return. In this briefing, Heads of Marketing will learn how Microsoft Dynamics Marketing facilitates traditional and digital campaign management, from planning to budgeting and obtaining a true return on investment. Embedded social tools allows Marketers to engage and listen across all social media channels and anlayse sentiment.

Briefing 3: Enable Customer Service Agents to Delight Customers

Wednesday, 25th March 2015  I  9.00am - 11.30am  I  The Gibson Hotel, Dublin 1

Social and mobile have transformed customers’ service expectations. They expect quality and personalised service across the web, social and phone. In this workshop, Heads of Customer Service will learn how Microsoft Dynamics Service delivered by Ergo can empower agents to easily manage tickets, contracts and service level agreements. With a detailed knowledge base, agents can use Dynamics Service to deliver fast, amazing, personalised customer service.

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