What’s Next for the IT Sector in 2014?
What is next for the IT sector this year? Having survived the predicted apocalypse of 2013, I believe that 2014 will be a pivotal year for Irish organisations that are ready to embrace change. After tough times there is a growing consensus that we are in recovery mode – slow and steady for sure, but nicely timed for organisations that are starting to rethink the way they invest in technology and use it for competitive advantage.
Drive change and innovation because you can
In the 2013 Deloitte CIO survey, 80 percent of respondents said their primary budget priority was responding to new business needs. Second was pursuing the digital agenda through new technologies and trends such as mobile, cloud, social media and analytics. This appears to be a shift in focus that will attract more converts in the coming year. I believe that driving change and innovation will become a priority for businesses because a new wave of service delivery, facilitated by companies like Ergo, make it possible to harness the power of emerging technologies.
Treat recovery as an opportunity for change
Businesses should get ready for economic recovery with a more agile business. According to a recent IDC report, 60 per cent of European organisations now use IT to support the business as opposed to cutting IT costs. This has become something that is easier than ever thanks to advances in cloud computing. Delivering software and infrastructure as a service has become a mainstay of our managed service propositions, turning IT into a pay-as-you-go asset that offers unprecedented flexibility. I expect that more organisations will be prepared for seizing the opportunities that economic recovery presents lending them to be more adaptable to the market.
Go mobile in a way that suits your business
Working on the go is something that has become increasingly evident in the today’s business society. The IDC report also revealed that Irish organisations will invest more in smartphones and tablets throughout 2014, while PC sales will continue to decline. Making businesses more mobile facilitates new ways of working and increased productivity, but I believe it is a change that needs to be managed carefully. BYOD (Bring Your Own Device) is making significant inroads in the business world today and service providers like Ergo can advise you on the best way to execute a BYOD strategy or guidance on the applications that you should take to the cloud for anytime anywhere availability. Both are about delivering the benefits of mobility without compromising business critical data.
Step up to the big league without taking risks or wasting money
I predict that Big Data will no longer be the exclusive preserve of big businesses in 2014. CRM and ERP applications are now available to more organisations, however, analytics and Business Intelligence solutions will be within reach of more firms. We have helped many Irish companies attain valuable insights from data locked in their systems using their existing technology investments, a trend we expect to gather pace over the next 12 months.
Make the change and bring your people with you
Changes in organisations can be complex and timely processes but they reflect the IT sector today, that of a fast paced transforming market. New levels of service delivery are the promised land for organisations; just make sure you bring your people on the journey. Too often, end users get forgotten in transformation projects, when they should be supported with well-executed change management programmes.
Make 2014 a time to focus on outcomes, the benefits that the new technology will deliver to your people – whether they are in sales, finance or HR. At the end of the day without your people your organisation cannot succeed. Making the business case in terms of a return on investment and tangible benefits is central to what we do at Ergo.