All Services

From back-end infrastructure to personal productivity, Ergo has the knowledge and experience to match technology to all our client requirements. Our strength is understanding your business. The end goal is always the same, to make businesses more agile and competitive.

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Managed Services

Focus on your core business and leave ICT operations and management to the experts. From 24/7 service desk support to managing hybrid clouds, Ergo have the depth and experience to meet the most demanding service level requirements and ensure continuous improvement. 

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Managed People

Competition for talented technology professionals is huge, which is why we make hiring more personal, taking time to match the right people to the right roles. Our technical experience and recruiting know-how help find the perfect fit for both parties.  

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Consultancy Services

Speed of change demands a new generation of digital investments that will drive business enablement and profitability. We support IT leaders, wherever they are on their digital transformation journeys, with our digital assessment methodology. 

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Print and Document Solutions

Our goal is to deliver the best possible print and document service for you, leveraging the latest technologies and innovation to ensure the performance of your print environment is optimised to maximise employee productivity.  We take out costs, add efficiencies, wrap it in end-to-end security and make print integral to digital transformation. 

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Cloud

Agility is key to business success and the cloud is where to get it. We offer a wide range of cloud services – public, private, hybrid – and provide the best of both worlds by integrating or migrating legacy systems to streamline the way your IT is consumed. 

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Digital Enablement

Ergo provides a clear roadmap for digital transformation with practical steps to make businesses more agile and customer-centric

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Mobility and Collaboration

Ergo has provided many of Ireland’s largest organisations with an ecosystem of mobile applications and collaboration services that drive productivity without compromising on security

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Software Licensing

Businesses struggle to manage software assets and don’t always get the best value. We can help streamline your software purchasing, simplify deployments and maximise your investments. 

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Security, Risk and Compliance

Risks around cyber security and data protection are an ever-increasing challenge for businesses. We provide security lifecycle management, from perimeter testing and threat analysis to mitigating the impact of a breach. 

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Microsoft Technology Specialisations

With the largest team of Microsoft IT professionals in Ireland – including two Most Valuable Professionals our expertise spans a comprehensive portfolio of products/services

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Ergo Careers

Marketing Team Lead


Overview:

The Marketing Team Lead will provide leadership and co-ordination of the marketing function at an operational level. He/She will work closely with the Head of Marketing and Customer Experience and the SBU leads to devise a marketing plan and programme of activities which align to strategic company and SBU goals and to then oversee the effective execution of that plan.

Requirements

  • Work with the Head of Marketing and Customer Experience in the formulation of the marketing plan and programme of activities.
  • Ensure the effective execution and report on the success of the plan. Amend in line with company strategy and goals as necessary.
  • Lead, develop, coach and mentor marketing team members and ensure the effective completion of all marketing functions, day to day activities and projects.
  • Monitor team activities, holding weekly team meetings and one to ones as necessary. Attend SBU meetings as required and ensure team workload is monitored and correctly prioritised.
  • Conduct annual and half yearly performance reviews with each team member, reviewing performance, setting clear and measurable objectives and identifying training requirements as appropriate.
  • Effectively project manage marketing campaigns in their entirety - from planning through to tracking and reporting on return on investment. Ensure all projects stay on brief, on time, on brand strategy and on budget.
  • Act as a point of escalation for queries from the marketing team and other colleagues. Escalate critical items promptly to the Head of Marketing and Customer Experience.
  • Communicate effectively with all internal and external stakeholders e.g. SBU leads, practice leads, colleagues, customers and partners to ensure all marketing projects and activities are completed to specifications and within agreed deadlines.
  • Assist in the formulation and implementation of digital marketing activities in line with the overall digital marketing strategy.
  • Develop and implement effective demand generation activities from conception to implementation.
  • Carry out research on market trends, market opportunity, and competitor and customer analysis to inform future value propositions.
  • Manage the production of marketing communications and promotional materials in line with brand guidelines including
    writing, editing and proofreading copy, briefing and directing designers, copywriters and printers.
  • Develop suitable campaign briefing documents for partners such as designers and copywriters.
  • Promote adherence to brand guidelines; police, format and print branded documents prepared by non-marketing colleagues. Ensure all activity remains on brand strategy.
  • Inform and oversee the implementation of the public relations and advertising strategy.
  • Organise and attend educational seminars and exhibitions and customer hospitality events as required.
  • Contribute to the strategic process/thinking, suggesting new service offerings improvements etc.
  • Continually work on new ideas and procedures to improve the efficiency and effectiveness of the marketing team.
  • Work to build a team environment with strong morale, positive energy, and an open communication culture.
  • Keep abreast of new and emerging marketing techniques and new channels.
  • Maintain strong knowledge of all Ergo products and services.
  • Perform any other tasks or related duties as assigned by the Head of Marketing and Customer Experience.

Experience:

  • Minimum 5 years previous relevant marketing experience required from a fast paced, dynamic, innovative environment.
  • Previous people management and budgetary experience desirable.
  • Previous exposure to/experience of IT a distinct advantage.
  • Project management ability essential.

Education:

  • Relevant third level qualification required e.g. Marketing Degree/Diploma/Certificate or Business Degree/Diploma/Certificate with particular emphasis on Marketing.

Knowledge Of:

  • IT industry and main players.
  • Marketing concepts and techniques, in particular those relevant to a B2B professional services environment.
  • Digital and social marketing techniques.
  • Must be fully proficient in MS Word, Excel, PowerPoint and E-mail applications.
  • Adobe Creative Suite Package including InDesign, Photoshop and Illustrator.
  • HTML (desirable but not essential).

Other Information/ Circumstances:

  • Strong, proven leadership skills essential.
  • Excellent commercial acumen essential.
  • Excellent project management and organisational skills essential.
  • Strong communication skills both written and verbal.
  • Attention to detail and accuracy.
  • Ability to liaise with and present concepts to management and external agencies.
  • Flexibility with regards to work assignments and business-related travel is essential.
  • Project-driven work requirements with overtime as needed to meet deadlines.
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