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From back-end infrastructure to personal productivity, Ergo has the knowledge and experience to match technology to all our client requirements. Our strength is understanding your business. The end goal is always the same, to make businesses more agile and competitive.

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Focus on your core business and leave ICT operations and management to the experts. From 24/7 service desk support to managing hybrid clouds, Ergo have the depth and experience to meet the most demanding service level requirements and ensure continuous improvement. 

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Managed People

Competition for talented technology professionals is huge, which is why we make hiring more personal, taking time to match the right people to the right roles. Our technical experience and recruiting know-how help find the perfect fit for both parties.  

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Consultancy Services

Speed of change demands a new generation of digital investments that will drive business enablement and profitability. We support IT leaders, wherever they are on their digital transformation journeys, with our digital assessment methodology. 

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Print and Document Solutions

Our goal is to deliver the best possible print and document service for you, leveraging the latest technologies and innovation to ensure the performance of your print environment is optimised to maximise employee productivity.  We take out costs, add efficiencies, wrap it in end-to-end security and make print integral to digital transformation. 

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Cloud

Agility is key to business success and the cloud is where to get it. We offer a wide range of cloud services – public, private, hybrid – and provide the best of both worlds by integrating or migrating legacy systems to streamline the way your IT is consumed. 

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Digital Enablement

Ergo provides a clear roadmap for digital transformation with practical steps to make businesses more agile and customer-centric

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Mobility and Collaboration

Ergo has provided many of Ireland’s largest organisations with an ecosystem of mobile applications and collaboration services that drive productivity without compromising on security

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Software Licensing

Businesses struggle to manage software assets and don’t always get the best value. We can help streamline your software purchasing, simplify deployments and maximise your investments. 

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Security, Risk and Compliance

Risks around cyber security and data protection are an ever-increasing challenge for businesses. We provide security lifecycle management, from perimeter testing and threat analysis to mitigating the impact of a breach. 

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Microsoft Technology Specialisations

With the largest team of Microsoft IT professionals in Ireland – including two Most Valuable Professionals our expertise spans a comprehensive portfolio of products/services

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Ergo Careers

Senior Microsoft Licensing Specialist


With a new business strategy leading our future development, we are excited to be recruiting some fresh talent to help build our business. As a strategic partners, Ergo is one of Microsoft’s top Licensing Solution Providers, and we are accredited globally to the highest level.

This role involves the provision of in-depth pre-sales ownership in the positioning and enablement of licensing procurement through the sales cycle. You will act as an advisory representative, providing impartial advice as a trusted advisor to end-customers and internal salespeople. You will be able to present the Ergo Microsoft vision and strategy coherently and consistently to a procurement, technical and business audience.

Requirements


  • Support new business opportunities, and help build and qualify opportunity pipeline.
  • Actively promote the core vendors in the Ergo portfolio internally in conjunction with Microsoft.
  • Understand the customer’s requirements through the entire sales cycle, working with the appropriate business units to support the implementation of a solution, e.g. Technical Services.
  • Maintain product/solutions expertise of market trends in aligned technologies, including detailed understanding of competition.
  • Visit customers and host workshops, e.g. EA Welcome Workshops.
  • Engage with appropriate internal resources and management to ensure solution meets customer needs.
  • Develop and maintain expertise in Microsoft solutions and the wider portfolio from a sales perspective.
  • Provide specialist knowledge during any focus sales and marketing campaigns/events to advise on appropriate licensing models and solutions and assist with commercials. Claim SPIFF to support campaigns wherever possible.
  • Be the point of contact for Microsoft-related customer enquiries and queries, and readily resolve these to enhance customer satisfaction.
  • Identify, plan, prepare, and negotiate any annuity and transactional business. Support Account Managers in doing the same.
  • Provide T-36 deliverables between renewal periods, e.g. QBRs etc., working to develop, build, and strengthen long-term relationships with customers. Support Account Managers in doing the same.
  • Ensure good collaboration & communication with Microsoft staff on all renewals and new opportunities, including negotiation tactics. Attend QBRs and maintain good relationships with the Microsoft Partner Sales team.
  • Assist with sales documentation and methodology to enable the sales process and information.
  • Maintain accurate forecast, updated continuously and in line with expected profit.
  • Identify and organise readiness training for Sales.
  • Manage deal registration for Microsoft business.
  • Hands-on approach from level 100 through to level 500 tasks and related duties.
  • Collaborate with and support the Public Sector-equivalent specialist when need be as the Microsoft-dedicated members of the Specialists & Vendor Alliances team.

Desired Skills:


  • Excellent all-round knowledge of commercials, and experience of interacting with sales and marketing departments.
  • 5 years’ experience in a similar LSP/services environment
  • Strong time management skills and outstanding communication skills.
  • Committed to continuing professional development

Education & Experience:

  • Microsoft Certified Professional – Volume Licensing
  • General/other sales competency certifications would be beneficial.

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