All Services

From back-end infrastructure to personal productivity, Ergo has the knowledge and experience to match technology to all our client requirements. Our strength is understanding your business. The end goal is always the same, to make businesses more agile and competitive.

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Managed Services

Focus on your core business and leave ICT operations and management to the experts. From 24/7 service desk support to managing hybrid clouds, Ergo have the depth and experience to meet the most demanding service level requirements and ensure continuous improvement. 

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IT Resourcing

Competition for talented technology professionals is huge, which is why we make hiring more personal, taking time to match the right people to the right roles. Our technical experience and recruiting know-how help find the perfect fit for both parties.  

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Consultancy Services

Speed of change demands a new generation of digital investments that will drive business enablement and profitability. We support IT leaders, wherever they are on their digital transformation journeys, with our digital assessment methodology. 

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Print and Document Solutions

Our goal is to deliver the best possible print and document service for you, leveraging the latest technologies and innovation to ensure the performance of your print environment is optimised to maximise employee productivity.  We take out costs, add efficiencies, wrap it in end-to-end security and make print integral to digital transformation. 

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Agility is key to business success and the cloud is where to get it. We offer a wide range of cloud services – public, private, hybrid – and provide the best of both worlds by integrating or migrating legacy systems to streamline the way your IT is consumed. 

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Digital Enablement

Ergo provides a clear roadmap for digital transformation with practical steps to make businesses more agile and customer-centric

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Mobility and Collaboration

Ergo has provided many of Ireland’s largest organisations with an ecosystem of mobile applications and collaboration services that drive productivity without compromising on security

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Software Licensing

Businesses struggle to manage software assets and don’t always get the best value. We can help streamline your software purchasing, simplify deployments and maximise your investments. 

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Security, Risk and Compliance

Risks around cyber security and data protection are an ever-increasing challenge for businesses. We provide security lifecycle management, from perimeter testing and threat analysis to mitigating the impact of a breach. 

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Microsoft Technology Specialisations

With the largest team of Microsoft IT professionals in Ireland – including two Most Valuable Professionals our expertise spans a comprehensive portfolio of products/services

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Ergo Careers

Account Manager


Do you want to work with our award-winning Sales team?

We are expanding the Ergo Sales Team and are now looking for an Account Manager to manage and nurture growth from Ergo’s existing Client accounts. You as the Account Manager will stay close to Client stakeholders and maintain an intimate understanding of the Account business and technological landscape. Understand what the Clients business drivers are and align to Ergo’s strategic road map to maximize our footprint in the Accounts.

Main Responsibilities:

  • Develop and maintain an Account Plan
  • Budget, Manage and Track an Account P&L to the GP line
  • Maintain a current knowledge of Ergo’s offerings and technologies
  • Be the single point of contact for the Client
  • Develop and maintain strong relationships with key stakeholders and decision makers
  • Undertake monthly or QBR’s with the Client
  • Liaise with Technical Sales Consultants to advertise Account opportunities and to enable the Technical Sales Consultants to explore/hunt for opportunities
  • Own and perform period end financial reconciliation and reporting for the Account
  • Perform commercial negotiation on the Account
  • Participate as a key role in Programme, Project and Service engagements
  • Manage Contract renewals



  • Commercial Management working with delivery to ensure project and service budget achievement, managing commercial scope discussions with the client, managing change commercial and change control contract procedures.
  • Commercial and Contract negotiation
  • Competently present Ergo’s value proposition
  • Account P&L Management
  • Ability to promptly learn new technology and solution propositions
  • Strong relationship building skills
  • Account Development Strategy
  • Proven track record in sales/ target achievement
  • Previous relevant experience in a similar role

Knowledge Of:

  • ITSM, Service Management, Infrastructure, ITIL, IT business management, Help Desk Management Software, Patch Management, Desktop Management, Enterprise Service Management
  • Business Challenges and how IT can address these
  • Relevant and new IT services and products
  • Current IT best practice and emerging technologies


  • Business, Marketing or IT Degree highly desirable.
  • Previous formal sales training advantageous.
  • Excellent phone skills required

Other Information:

  • Project-driven work requirements with overtime as needed to meet deadlines
  • Flexibility in terms of business travel (around Dublin, countrywide and internationally if required)
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