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From back-end infrastructure to personal productivity, Ergo has the knowledge and experience to match technology to all our client requirements. Our strength is understanding your business. The end goal is always the same, to make businesses more agile and competitive.

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Focus on your core business and leave ICT operations and management to the experts. From 24/7 service desk support to managing hybrid clouds, Ergo have the depth and experience to meet the most demanding service level requirements and ensure continuous improvement. 

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Managed People

Competition for talented technology professionals is huge, which is why we make hiring more personal, taking time to match the right people to the right roles. Our technical experience and recruiting know-how help find the perfect fit for both parties.  

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Consultancy Services

Speed of change demands a new generation of digital investments that will drive business enablement and profitability. We support IT leaders, wherever they are on their digital transformation journeys, with our digital assessment methodology. 

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Print and Document Solutions

Our goal is to deliver the best possible print and document service for you, leveraging the latest technologies and innovation to ensure the performance of your print environment is optimised to maximise employee productivity.  We take out costs, add efficiencies, wrap it in end-to-end security and make print integral to digital transformation. 

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Cloud

Agility is key to business success and the cloud is where to get it. We offer a wide range of cloud services – public, private, hybrid – and provide the best of both worlds by integrating or migrating legacy systems to streamline the way your IT is consumed. 

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Digital Enablement

Ergo provides a clear roadmap for digital transformation with practical steps to make businesses more agile and customer-centric

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Mobility and Collaboration

Ergo has provided many of Ireland’s largest organisations with an ecosystem of mobile applications and collaboration services that drive productivity without compromising on security

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Software Licensing

Businesses struggle to manage software assets and don’t always get the best value. We can help streamline your software purchasing, simplify deployments and maximise your investments. 

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Security, Risk and Compliance

Risks around cyber security and data protection are an ever-increasing challenge for businesses. We provide security lifecycle management, from perimeter testing and threat analysis to mitigating the impact of a breach. 

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Microsoft Technology Specialisations

With the largest team of Microsoft IT professionals in Ireland – including two Most Valuable Professionals our expertise spans a comprehensive portfolio of products/services

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Ergo Careers

Change Manager / Organisation Adoption Lead


This role will be responsible for providing the design, delivery and oversight of a change management campaign in support of a major technology transformation project for a large complex client organisation. The role will be client facing throughout the entire project life cycle with full accountability for the successful management of the change elements of the programme and the successful adoption of new technology.

The role will work with the delivery team to define practical effective change solutions that maximise the benefits of the technologies we are introducing and to maximise the client user adoption rates to ensure a quantifiable ROI can be demonstrated.

Requirements

  • Apply a structured change methodology and lead change management activities
  • Facilitate and manage client change workshops
  • Assess the change impact of the new technology introduction
  • Identity and manage anticipated resistance
  • Support and engage senior client stakeholders
  • Coach client managers and supervisors
  • Support project communication efforts
  • Support project training efforts through the existing Ergo training content and delivery resources
  • Assess the effectiveness of the adoption in real time and provide feedback to improve and optimise the program content

Experience Required:

  • 15+ years supporting change in the IT industry
  • A solid understanding of how people go through a change and the change process
  • Experience and knowledge of change management principles, methodologies and tools
  • Exceptional communication skills, both written and verbal
  • Excellent active listening skills
  • Ability to clearly articulate messages to a variety of audiences
  • Ability to establish and maintain strong relationships
  • Ability to influence others and move toward a common vision or goal
  • Flexible and adaptable; able to work in ambiguous situations
  • Organized with a natural inclination for planning strategy and tactics
  • Problem solving and root cause identification skills
  • Able to work effectively at all levels in an organization
  • Must be a team player and able to work collaboratively with and through others
  • Excellent business acumen and understanding of organizational issues and challenges
  • Experience with large-scale organizational change efforts
  • Significant previous client facing experience essential
  • Outstanding presentation skills
  • Flexibility in terms of business travel within Ireland (role will be largely Cork based)
  • Project-driven work requirements with overtime as needed to meet deadlines
  • Familiarity leading change programmes using the Microsoft Office 365 technology suite a distinct advantage
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