All Services

From back-end infrastructure to personal productivity, Ergo has the knowledge and experience to match technology to all our client requirements. Our strength is understanding your business. The end goal is always the same, to make businesses more agile and competitive.

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Managed Services

Focus on your core business and leave ICT operations and management to the experts. From 24/7 service desk support to managing hybrid clouds, Ergo have the depth and experience to meet the most demanding service level requirements and ensure continuous improvement. 

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Managed People

Competition for talented technology professionals is huge, which is why we make hiring more personal, taking time to match the right people to the right roles. Our technical experience and recruiting know-how help find the perfect fit for both parties.  

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Consultancy Services

Speed of change demands a new generation of digital investments that will drive business enablement and profitability. We support IT leaders, wherever they are on their digital transformation journeys, with our digital assessment methodology. 

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Print and Document Solutions

Our goal is to deliver the best possible print and document service for you, leveraging the latest technologies and innovation to ensure the performance of your print environment is optimised to maximise employee productivity.  We take out costs, add efficiencies, wrap it in end-to-end security and make print integral to digital transformation. 

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Agility is key to business success and the cloud is where to get it. We offer a wide range of cloud services – public, private, hybrid – and provide the best of both worlds by integrating or migrating legacy systems to streamline the way your IT is consumed. 

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Digital Enablement

Ergo provides a clear roadmap for digital transformation with practical steps to make businesses more agile and customer-centric

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Mobility and Collaboration

Ergo has provided many of Ireland’s largest organisations with an ecosystem of mobile applications and collaboration services that drive productivity without compromising on security

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Software Licensing

Businesses struggle to manage software assets and don’t always get the best value. We can help streamline your software purchasing, simplify deployments and maximise your investments. 

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Security, Risk and Compliance

Risks around cyber security and data protection are an ever-increasing challenge for businesses. We provide security lifecycle management, from perimeter testing and threat analysis to mitigating the impact of a breach. 

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Microsoft Technology Specialisations

With the largest team of Microsoft IT professionals in Ireland – including two Most Valuable Professionals our expertise spans a comprehensive portfolio of products/services

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Ergo Careers

CRM Project Manager

The “P” in ‘PM’ is as much about ‘People’ Management as it is about ‘Project’ Management.

As CRM Technical Project Manager, you’ll enjoy a fast-paced, but fun environment working in a tight knit team with other Project manager geeks where no two days will be the same.

Manage the delivery of projects for external and internal clients, from project initiation through to close - out. Ensure all solutions comply to our architectural and quality standards. Guide and direct the technical component of each project. Ensure that all projects deliver to time and quality and to customer’s specification as detailed in the initial engagement specification.

Main Responsibilities:

  • Project plan preparation and ownership throughout the project delivery
  • Overall accountability for project delivery, within budget, scope, quality and time
  • Allocation of project tasks to project team
  • Project shareholder management including clear communication of acceptance of the project
  • Risk & Issue identification and management throughout the project
  • Lead and participate in project teams to implement project deliverables
  • Create documentation for project including Project Plan, Gantt Chart, Status Reports, Risk Logs etc
  • Monitoring and assisting delivery of development tasks
  • Close collaboration with the delivery team to guide and advise on design and technical implementation of the solution in line with the client requirements
  • Ensure technical quality and good design principles are followed
  • Report regularly to the management team in project progress
  • Management of change throughout the project delivery
  • Manage the handover of the project with customer and / or support
  • Assist with operational improvement tasks within deliver team and PMO

Experience / Education:

  • Minimum of 3 years’ experience managing IT Projects
  • Significant business experience using various project and program management methodologies in a variety of environments
  • Demonstrated technical understanding and knowledge appropriate to the role
  • Knowledge and experience of working with Microsoft Dynamic CRM
  • Experience of software development methodologies such as PMI, Prince 2 or Aglie

Knowledge Of / Other Information

  • Formal Project Management training / recognised qualification would be beneficial
  • Software Development Lifecycle
  • Project-driven work requirements with overtime as needed to meet deadlines

What’s Ergo like?

Home to over 300 great minds, numerous trophies and the 2014 Entrepreneur of the Year, Ireland’s leading cloud and managed services provider is on an incredible journey. Our reputation as a great place to work isn’t borne out of any pampering, mollycoddling or hand-holding. Far from it. We simply resist the temptation to put obstacles between great minds and the ideas they generate. We produce cutting edge technology solutions for modern business but when you break it down, our real product is innovation. We continue to succeed because, in all areas of our business, we hire the brightest minds and let them shine. And nobody said it’s a picnic, everyone pulls their weight and pushes the envelope. All of us, from the experienced analyst to the rising genius, may sit at a desk – none of us is chained to one. We make sure to find time to have fun too… from BBQ’s and casinos, to sports days and cultural celebrations, you won’t be bored!

If this exciting and challenging CRM Project Manager role excites you, apply today!!

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