All Services

From back-end infrastructure to personal productivity, Ergo has the knowledge and experience to match technology to all our client requirements. Our strength is understanding your business. The end goal is always the same, to make businesses more agile and competitive.

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Managed Services

Focus on your core business and leave ICT operations and management to the experts. From 24/7 service desk support to managing hybrid clouds, Ergo have the depth and experience to meet the most demanding service level requirements and ensure continuous improvement. 

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Managed People

Competition for talented technology professionals is huge, which is why we make hiring more personal, taking time to match the right people to the right roles. Our technical experience and recruiting know-how help find the perfect fit for both parties.  

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Consultancy Services

Speed of change demands a new generation of digital investments that will drive business enablement and profitability. We support IT leaders, wherever they are on their digital transformation journeys, with our digital assessment methodology. 

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Print and Document Solutions

Our goal is to deliver the best possible print and document service for you, leveraging the latest technologies and innovation to ensure the performance of your print environment is optimised to maximise employee productivity.  We take out costs, add efficiencies, wrap it in end-to-end security and make print integral to digital transformation. 

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Cloud

Agility is key to business success and the cloud is where to get it. We offer a wide range of cloud services – public, private, hybrid – and provide the best of both worlds by integrating or migrating legacy systems to streamline the way your IT is consumed. 

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Digital Enablement

Ergo provides a clear roadmap for digital transformation with practical steps to make businesses more agile and customer-centric

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Mobility and Collaboration

Ergo has provided many of Ireland’s largest organisations with an ecosystem of mobile applications and collaboration services that drive productivity without compromising on security

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Software Licensing

Businesses struggle to manage software assets and don’t always get the best value. We can help streamline your software purchasing, simplify deployments and maximise your investments. 

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Security, Risk and Compliance

Risks around cyber security and data protection are an ever-increasing challenge for businesses. We provide security lifecycle management, from perimeter testing and threat analysis to mitigating the impact of a breach. 

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Microsoft Technology Specialisations

With the largest team of Microsoft IT professionals in Ireland – including two Most Valuable Professionals our expertise spans a comprehensive portfolio of products/services

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Ergo Careers

Programme Manager


This leading Tier 1 Telco organisation are currently seeking an experienced Programme Manager who will mobilise and lead a new key operational programme, as well as oversee a series of other projects already in-flight. Reporting into the IT Delivery Manager, the successful candidate will interface across multiple departments at all levels.

Key Responsibilities:

  • Define Programme Roles & Responsibilities of Programme Team
  • Define and track High Level and Low Level Programme Project Plan
  • Define and manage Programme Governance
  • Capture and drive closure of Programme Risks / Issues / Actions / Decisions
  • Driving all status reporting across all key programmes, and communicating status up to the senior management team and other governing bodies
  • Lead business engagement and management of communications with all stakeholders
  • Initiating extra activities and other management interventions wherever gaps in the Programmes/Projects are identified or issues arise
  • Application and adherence to PMO processes, standards and policies (Planning & Reporting, Dependency Management, Governance, Risk & Issue Management, Change Control, Document Management)
  • Working closely with Senior Management and programme/project leads on standard practices for Financial Management and Benefits Realisation for all programmes/projects across the business
  • Communicating and building rapport with team members, executives and business partners
  • Preparing and delivering presentations to business and technology partners, senior management and executives

Requirements

Education & Experience:

  • 5yrs+ experience in leading integration and transformation programmes
  • Professional Programme / Project Management accreditation (e.g. MSP, PRINCE, PMP)
  • Experience applying project methodologies, including agile and waterfall methodologies.
  • Experience in various tools for management, project planning, and time tracking, e.g., MS Project, MS Excel, MS Visio
  • Strong understanding of IT Infrastructure, software development lifecycle and business process mapping.
  • Experience managing multiple projects and project teams
  • Exceptional organizational, presentation and negotiation skills
  • Excellent judgment and strong decision-making skills
  • Strong leadership, collaboration and motivational skills
  • Strong internal and external influencing skills
  • Solid communication skills (written and verbal)
  • Experience in telecommunications industry is desirable
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