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From back-end infrastructure to personal productivity, Ergo has the knowledge and experience to match technology to all our client requirements. Our strength is understanding your business. The end goal is always the same, to make businesses more agile and competitive.

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Focus on your core business and leave ICT operations and management to the experts. From 24/7 service desk support to managing hybrid clouds, Ergo have the depth and experience to meet the most demanding service level requirements and ensure continuous improvement. 

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IT Resourcing

Competition for talented technology professionals is huge, which is why we make hiring more personal, taking time to match the right people to the right roles. Our technical experience and recruiting know-how help find the perfect fit for both parties.  

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Consultancy Services

Speed of change demands a new generation of digital investments that will drive business enablement and profitability. We support IT leaders, wherever they are on their digital transformation journeys, with our digital assessment methodology. 

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Print and Document Solutions

Our goal is to deliver the best possible print and document service for you, leveraging the latest technologies and innovation to ensure the performance of your print environment is optimised to maximise employee productivity.  We take out costs, add efficiencies, wrap it in end-to-end security and make print integral to digital transformation. 

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Agility is key to business success and the cloud is where to get it. We offer a wide range of cloud services – public, private, hybrid – and provide the best of both worlds by integrating or migrating legacy systems to streamline the way your IT is consumed. 

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Digital Enablement

Ergo provides a clear roadmap for digital transformation with practical steps to make businesses more agile and customer-centric

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Mobility and Collaboration

Ergo has provided many of Ireland’s largest organisations with an ecosystem of mobile applications and collaboration services that drive productivity without compromising on security

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Businesses struggle to manage software assets and don’t always get the best value. We can help streamline your software purchasing, simplify deployments and maximise your investments. 

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Security, Risk and Compliance

Risks around cyber security and data protection are an ever-increasing challenge for businesses. We provide security lifecycle management, from perimeter testing and threat analysis to mitigating the impact of a breach. 

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Microsoft Technology Specialisations

With the largest team of Microsoft IT professionals in Ireland – including two Most Valuable Professionals our expertise spans a comprehensive portfolio of products/services

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Ergo Careers

Senior Network Engineer - Kildare - Permanent

The Senior Network Analyst’s role is to design, build, implement, and support data and voice network systems across the enterprise. This includes planning, configuring, installing, maintaining, supporting, and optimizing all network services including local and wide area network connections, wireless networks, IP Telephony networks, associated software, and communication links. You will also troubleshoot network performance issues, as well as analyse network traffic and provide capacity planning solutions.


  • Monitor and analyse network and application performance across the organization’s LANs, WANs, and wireless deployments.
  • Ensure the stable operation and efficient performance of company networks.
  • Plan, manage, and implement any improvement, modification, or replacement of network infrastructure components.
  • Monitor system capacity to determine its effect on performance and recommend enhancements to meet new or changing demands.
  • Identify and remedy network performance bottlenecks.
  • Configure and support IP Telephony services, including call manager, voicemail, and contact centre servers and their associated operating systems and software.
  • Install and configure all network hardware and equipment, including routers, switches, hubs, and wireless access points.
  • Inspect, maintain, and where necessary replace network cabling, voice/data jacks, and other network-related equipment.
  • Ensure network and IP connectivity of all workstations, application servers, and back-end office infrastructure.
  • Manage vendors, outsourcers, and contractors to implement and manage data and voice network products and services.
  • Develop and maintain network component inventory, related documentation, and technical specifications information.
  • Develop and maintain procedures and associated documentation for network resource administration, appropriate use, and disaster recovery.
  • Monitor and report on connectivity and uptime service level agreements.

Essential Requirements:

  • Extensive hands-on technical knowledge of network systems, protocols, and standards such as Ethernet, LAN, WAN, MPLS, VOIP, xDSL, TCP/IP, 802.11x, and so on.
  • Strong knowledge of network management and analysis tools, including SNMP, WireShark, MRTG, and NetFlow tools such as NetQos Reporter Analyzer.
  • Experience in the management and deployment of Microsoft Lync voice across a global enterprise.
  • Experience working in a multisite switched and routed environment.
  • Hardware, software, and network connection troubleshooting experience.
  • Strong working technical knowledge of Cisco network hardware, including switches, routers, wireless access points, IPT, and IPCC systems.
  • Skilled at installing/configuring hubs, switches, routers, access points, etc.
  • Knowledge of Cisco firewalls, remote access systems, intrusion detection systems, and other network security measures.
  • Strong written and oral communication skills.
  • Strong interpersonal skills.
  • Ability to present ideas in user-friendly language.
  • Highly self-motivated and directed.
  • Keen attention to detail.
  • Proven analytical and problem-solving abilities.
  • Ability to prioritize and execute tasks in a high-pressure environment.
  • Strong customer service orientation.
  • Experience working in a team-oriented, collaborative environment.
  • On-call availability for 1 week per month.

Key Skills

  • Cisco Catalyst (4500’s, 3850’s & 2960’s), routing & switching
  • Cisco Wireless (2500 series)
  • Cisco ASA

Education & Experience

  • College Diploma or University Degree in the field of Computer Science and/or 6 years equivalent work experience.
  • CCNA Certification a plus
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