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From back-end infrastructure to personal productivity, Ergo has the knowledge and experience to match technology to all our client requirements. Our strength is understanding your business. The end goal is always the same, to make businesses more agile and competitive.

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Managed Services

Focus on your core business and leave ICT operations and management to the experts. From 24/7 service desk support to managing hybrid clouds, Ergo have the depth and experience to meet the most demanding service level requirements and ensure continuous improvement. 

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Managed People

Competition for talented technology professionals is huge, which is why we make hiring more personal, taking time to match the right people to the right roles. Our technical experience and recruiting know-how help find the perfect fit for both parties.  

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Consultancy Services

Speed of change demands a new generation of digital investments that will drive business enablement and profitability. We support IT leaders, wherever they are on their digital transformation journeys, with our digital assessment methodology. 

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Print and Document Solutions

Our goal is to deliver the best possible print and document service for you, leveraging the latest technologies and innovation to ensure the performance of your print environment is optimised to maximise employee productivity.  We take out costs, add efficiencies, wrap it in end-to-end security and make print integral to digital transformation. 

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Cloud

Agility is key to business success and the cloud is where to get it. We offer a wide range of cloud services – public, private, hybrid – and provide the best of both worlds by integrating or migrating legacy systems to streamline the way your IT is consumed. 

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Digital Enablement

Ergo provides a clear roadmap for digital transformation with practical steps to make businesses more agile and customer-centric

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Mobility and Collaboration

Ergo has provided many of Ireland’s largest organisations with an ecosystem of mobile applications and collaboration services that drive productivity without compromising on security

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Software Licensing

Businesses struggle to manage software assets and don’t always get the best value. We can help streamline your software purchasing, simplify deployments and maximise your investments. 

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Security, Risk and Compliance

Risks around cyber security and data protection are an ever-increasing challenge for businesses. We provide security lifecycle management, from perimeter testing and threat analysis to mitigating the impact of a breach. 

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Microsoft Technology Specialisations

With the largest team of Microsoft IT professionals in Ireland – including two Most Valuable Professionals our expertise spans a comprehensive portfolio of products/services

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Ergo Careers

Business Development Manager


Overview:

Ergo are expanding their Sales Team and are now looking for a Business Development Manager/New Business hunter with a proven track record of selling within ITSM, or enterprise IT solutions. It is essential you have experience within the enterprise market and a strong understanding of the key decision makers within the IT environment.


Main Responsibilities:

  • Achieve and exceed individual assigned targets
  • Generate net new business from new prospects and cross selling ITSM solutions into Ergo’s other business units
  • Establish strong business relationships with prospects, customers and relevant business partners
  • Ability to sell a vision at “C” level within an organisation
  • Lead generation.
  • Research and evaluate your target market on a regular basis, keep abreast of industry best practice, trends, market intelligence and competitor offerings
  • Manage commercial and technical aspects required to close complex deals, liaising closely with the relevant internal teams
  • Manage product/service mix, pricing and margins according to agreed aims
  • Communicate, liaise and negotiate internally and externally using appropriate methods to facilitate the development of profitable business and sustainable relationships
  • Attend and present at prospect meetings and internal meetings with other company functions necessary to perform duties and aid business development
  • Managing the full sales life-cycle from start to finish, ensuring quality customer care is provided at all stages of the process.
  • Assist with the planning and implementation of marketing activities to agreed budgets and timescales and integrate personal sales efforts with organised marketing activities
  • Provide accurate forecast information regarding the pipeline and projected revenue.
  • Effectively engage with internal personnel at the pre-sales stage with regards to resource availability and potential project deliverables etc.
  • Work closely with service delivery personnel ensuring complete customer satisfaction at all stages of project delivery.
  • Exceeding the highest standards of professionalism and customer service at all times.
  • Comply with all internal administrative processes and liaise with the relevant operational functions as required.

Requirements

Experience:

  • Minimum 5 years previous relevant experience in a similar role
  • Selling ITSM or related solutions
  • Proven track record in net new sales/ target achievement

Education:

  • Business, Marketing or IT Degree highly desirable.
  • Previous formal sales training advantageous

Knowledge Of:

  • ITSM, Service Management, Infrastructure, ITIL, IT business management, Help Desk Management Software, Patch Management, Desktop Management, Enterprise Service Management
  • Current IT best practice and emerging technologies
  • Relevant and new IT services and products
  • Business Challenges and how IT can address these

Other Information:

  • Project-driven work requirements with overtime as needed to meet deadlines
  • Flexibility in terms of business travel (around Dublin, countrywide and internationally if required)


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