All Services

From back-end infrastructure to personal productivity, Ergo has the knowledge and experience to match technology to all our client requirements. Our strength is understanding your business. The end goal is always the same, to make businesses more agile and competitive.

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Managed Services

Focus on your core business and leave ICT operations and management to the experts. From 24/7 service desk support to managing hybrid clouds, Ergo have the depth and experience to meet the most demanding service level requirements and ensure continuous improvement. 

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Managed People

Competition for talented technology professionals is huge, which is why we make hiring more personal, taking time to match the right people to the right roles. Our technical experience and recruiting know-how help find the perfect fit for both parties.  

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Consultancy Services

Speed of change demands a new generation of digital investments that will drive business enablement and profitability. We support IT leaders, wherever they are on their digital transformation journeys, with our digital assessment methodology. 

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Print and Document Solutions

Our goal is to deliver the best possible print and document service for you, leveraging the latest technologies and innovation to ensure the performance of your print environment is optimised to maximise employee productivity.  We take out costs, add efficiencies, wrap it in end-to-end security and make print integral to digital transformation. 

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Agility is key to business success and the cloud is where to get it. We offer a wide range of cloud services – public, private, hybrid – and provide the best of both worlds by integrating or migrating legacy systems to streamline the way your IT is consumed. 

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Digital Enablement

Ergo provides a clear roadmap for digital transformation with practical steps to make businesses more agile and customer-centric

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Mobility and Collaboration

Ergo has provided many of Ireland’s largest organisations with an ecosystem of mobile applications and collaboration services that drive productivity without compromising on security

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Software Licensing

Businesses struggle to manage software assets and don’t always get the best value. We can help streamline your software purchasing, simplify deployments and maximise your investments. 

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Security, Risk and Compliance

Risks around cyber security and data protection are an ever-increasing challenge for businesses. We provide security lifecycle management, from perimeter testing and threat analysis to mitigating the impact of a breach. 

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Microsoft Technology Specialisations

With the largest team of Microsoft IT professionals in Ireland – including two Most Valuable Professionals our expertise spans a comprehensive portfolio of products/services

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Ergo Careers

Part Time Business Analyst

This established Public Sector organisation are currently seeking the expertise of a Business Analyst to take part in a high-profile IT implementation project, following the adoption of a new European Directive. This is a Part Time day rate contract role working Tuesday through to Thursday, for 9 months with 3 possible 4 month contracts.

You must demonstrate proven experience and knowledge of business processes within an Accounts Payable or Invoice Processing function, i.e. knowledge of the functionality and capabilities of at least one ERP system used for Invoice Processing.

Main Responsibilities:

  • Engage with Programme Stakeholders, to elicit requirements and develop those requirements into a set of specifications.
  • Establish and apply mechanisms and forums to develop specifications such as requirements capturing tools, templates, one to one meetings, group workshops
  • Become familiar with all aspects of relevant European Directives
  • Participate in the evaluation phase of the project, as Subject Matter Expert
  • Develop excellent documentation providing clear decision pathways
  • Engage with Programme Stakeholders, to develop and document requirements, processes and plans to transition components of the Programme deliverables into an enduring operational and policy model.
  • Deliver strong written, verbal and presentational communications to a variety of stakeholders, including senior management.
  • Provide progress reports on work assigned based on processes and templates and at regular intervals.
  • Execute work assigned as per agreed project plans, scopes, schedules and budgets.
  • Maintain clear, relevant, accurate work activity reports and meeting minutes.
  • Support and assist the Programme Manager and team as required to facilitate and enable the Programme to achieve its objectives.


  • Proven experience in producing detailed requirements specifications and producing process flows, work flows, functional specifications and other process and solution design-related documentation.
  • Proven experience working as a Business Analyst, where you gained experience and knowledge of business processes within an Accounts Payable and/or Invoice Processing function.
  • Proven experience working as a Business Analyst where you gained experience and knowledge of the functionality and capabilities of at least one ERP system used for Invoice Processing, such as SAP, Oracle or Agresso or another equivalent.
  • Proven experience in engaging directly with technical and non-technical groups to elicit their requirements and produce detailed written reports on analytic work
  • Proven experience in quickly gaining a detailed and comprehensive knowledge and understanding of new subject matter involving systems, business processes and organisational structures.
  • Proven experience of working both in a team, and independently, and successfully leading and coordinating team members’ activities.
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