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From back-end infrastructure to personal productivity, Ergo has the knowledge and experience to match technology to all our client requirements. Our strength is understanding your business. The end goal is always the same, to make businesses more agile and competitive.

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Focus on your core business and leave ICT operations and management to the experts. From 24/7 service desk support to managing hybrid clouds, Ergo have the depth and experience to meet the most demanding service level requirements and ensure continuous improvement. 

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Managed People

Competition for talented technology professionals is huge, which is why we make hiring more personal, taking time to match the right people to the right roles. Our technical experience and recruiting know-how help find the perfect fit for both parties.  

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Speed of change demands a new generation of digital investments that will drive business enablement and profitability. We support IT leaders, wherever they are on their digital transformation journeys, with our digital assessment methodology. 

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Our goal is to deliver the best possible print and document service for you, leveraging the latest technologies and innovation to ensure the performance of your print environment is optimised to maximise employee productivity.  We take out costs, add efficiencies, wrap it in end-to-end security and make print integral to digital transformation. 

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Agility is key to business success and the cloud is where to get it. We offer a wide range of cloud services – public, private, hybrid – and provide the best of both worlds by integrating or migrating legacy systems to streamline the way your IT is consumed. 

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Ergo provides a clear roadmap for digital transformation with practical steps to make businesses more agile and customer-centric

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Ergo has provided many of Ireland’s largest organisations with an ecosystem of mobile applications and collaboration services that drive productivity without compromising on security

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Businesses struggle to manage software assets and don’t always get the best value. We can help streamline your software purchasing, simplify deployments and maximise your investments. 

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Risks around cyber security and data protection are an ever-increasing challenge for businesses. We provide security lifecycle management, from perimeter testing and threat analysis to mitigating the impact of a breach. 

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With the largest team of Microsoft IT professionals in Ireland – including two Most Valuable Professionals our expertise spans a comprehensive portfolio of products/services

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Ergo’s Document Management Solution is a Money Saver for Ulster Bank

Ergo’s Document Management Solution is a Money Saver for Ulster Bank

Ergo’s Document Management Solution is a Money Saver for Ulster Bank banner 1 Ergo’s Document Management Solution is a Money Saver for Ulster Bank banner 2
Ergo’s Document Management Solution is a Money Saver for Ulster Bank about-us 1

The Challenge

With a legacy system in place that was costing too much money to run and was too expensive to upgrade sat uneasily with the wider organisation’s strategy for greater cost control. Ulster Bank required a system that reduces their costs, administrative burden of excessive paperwork and reduce the document retrieval time.

The Solution

A new system built around two components, Ergo’s own Scanning and Indexing application and Microsoft SharePoint offered Ulster Bank an easy and affordable inroad into document management and electronic workflow.

The deployment of the Ergo Document Management Solutions has saved Ulster Bank up to 40 per cent each year in support costs with the number of helpdesk calls falling by 20 per cent. A safe and secure solution for all of the bank’s documentation, the system was a way for the bank to future-proof its investment.

With every solution we put in we want to keep the overhead
and support calls down. Our main objective was to find a
solution that was scalable, flexible and low maintenance.
The Ergo solution has all those qualities."

James McCabe, IT Service Delivery Manager, Ulster Bank

About Ulster Bank

Ulster Bank Ireland is a full-service Retail and Commercial Bank that services the needs of their 1.1m customers in the Republic of Ireland. The Dublin office of Ulster Bank provides complete capital markets solutions to business and corporate customers. A financial institution that prides itself on efficiency and customer service, it has always been a strong advocate for the benefits that technology can bring to a business.

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