All Services

From back-end infrastructure to personal productivity, Ergo has the knowledge and experience to match technology to all our client requirements. Our strength is understanding your business. The end goal is always the same, to make businesses more agile and competitive.

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Managed Services

Focus on your core business and leave ICT operations and management to the experts. From 24/7 service desk support to managing hybrid clouds, Ergo have the depth and experience to meet the most demanding service level requirements and ensure continuous improvement. 

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Managed People

Competition for talented technology professionals is huge, which is why we make hiring more personal, taking time to match the right people to the right roles. Our technical experience and recruiting know-how help find the perfect fit for both parties.  

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Consultancy Services

Speed of change demands a new generation of digital investments that will drive business enablement and profitability. We support IT leaders, wherever they are on their digital transformation journeys, with our digital assessment methodology. 

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Print and Document Solutions

Our goal is to deliver the best possible print and document service for you, leveraging the latest technologies and innovation to ensure the performance of your print environment is optimised to maximise employee productivity.  We take out costs, add efficiencies, wrap it in end-to-end security and make print integral to digital transformation. 

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Agility is key to business success and the cloud is where to get it. We offer a wide range of cloud services – public, private, hybrid – and provide the best of both worlds by integrating or migrating legacy systems to streamline the way your IT is consumed. 

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Digital Enablement

Ergo provides a clear roadmap for digital transformation with practical steps to make businesses more agile and customer-centric

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Mobility and Collaboration

Ergo has provided many of Ireland’s largest organisations with an ecosystem of mobile applications and collaboration services that drive productivity without compromising on security

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Software Licensing

Businesses struggle to manage software assets and don’t always get the best value. We can help streamline your software purchasing, simplify deployments and maximise your investments. 

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Security, Risk and Compliance

Risks around cyber security and data protection are an ever-increasing challenge for businesses. We provide security lifecycle management, from perimeter testing and threat analysis to mitigating the impact of a breach. 

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Microsoft Technology Specialisations

With the largest team of Microsoft IT professionals in Ireland – including two Most Valuable Professionals our expertise spans a comprehensive portfolio of products/services

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iCONX Call on Ergo to Implement SharePoint and Office 365

iCONX Call on Ergo to Implement SharePoint and Office 365

iCONX Call on Ergo to Implement SharePoint and Office 365 banner 1 iCONX Call on Ergo to Implement SharePoint and Office 365 banner 2
iCONX Call on Ergo to Implement SharePoint and Office 365 about-us 1

The Challenge

iCONX challenged Ergo to create a digital workplace based on Office 365 platform which would support collaboration. It needed to act as a company intranet, promote collaboration, improve communication, and bring the dispersed offices and employees together as one. Driving user adoption was key to this project and this was achieved by delivering a fully branded design.

The Solution

Ergo delivered a cloud collaboration solution with Microsoft SharePoint and Office 365 incorporating Skype for Business, all wrapped in a Managed Service with ITIL-based service desk support.

As well as fulfilling long–term strategic goals and freeing the business from managing IT, iCONX has seen increased efficiency and cost savings from its Microsoft collaboration suite. Remote employees now feel closer to the organisation and can collaborate in an easier manner.

Ergo projects are always on time and on budget,
and the ongoing relationship management continues
to demonstrate the same level of quality

Danielle Cussen, Director of Data Services, iCONX

About iCONX

iCONX is a software company that provides billing systems for the global telecommunications sector, leveraging cloud-based technology to deliver its ground-breaking Interconnect Billing and Routing Optimisation solution.


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News and Blog Posts

Don’t get Zuckered! Staying secure and compliant post GDPR
Steve Blanche
14 August 2018 • Posted By Steve Blanche Chief Technical Officer

Don’t get Zuckered! Staying secure and compliant post GDPR

After four years of preparation and debate, GDPR was approved, implemented and is now affecting how every single company does...

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Tailor-Made Print Solutions: Why do they matter?
Matthew McCann
09 August 2018 • Posted By Matthew McCann MPS Sales Director

Tailor-Made Print Solutions: Why do they matter?

For years now, contracts between a Managed Print Service (MPS) provider and the customer have been generic, pre-defined and inflexible....

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Ergo and Micromail Scoop Two Partner of the Year Awards at Microsoft Inspire
News 20 July 2018

Ergo and Micromail Scoop Two Partner of the Year Awards at Microsoft Inspire

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Ergo and BWG: A Winning Combination
News 15 June 2018

Ergo and BWG: A Winning Combination

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Managed Print Services: The Need For A True Partnership
News 05 June 2018

Managed Print Services: The Need For A True Partnership

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