All Services

From back-end infrastructure to personal productivity, Ergo has the knowledge and experience to match technology to all our client requirements. Our strength is understanding your business. The end goal is always the same, to make businesses more agile and competitive.

More About Our Services
Managed Services

Focus on your core business and leave ICT operations and management to the experts. From 24/7 service desk support to managing hybrid clouds, Ergo have the depth and experience to meet the most demanding service level requirements and ensure continuous improvement. 

More About Managed Services

Highlighted Services

Managed People

Competition for talented technology professionals is huge, which is why we make hiring more personal, taking time to match the right people to the right roles. Our technical experience and recruiting know-how help find the perfect fit for both parties.  

More About Managed People

Highlighted Services

Consultancy Services

Speed of change demands a new generation of digital investments that will drive business enablement and profitability. We support IT leaders, wherever they are on their digital transformation journeys, with our digital assessment methodology. 

More About Consultancy Services

Highlighted Services

Print and Document Solutions

Our goal is to deliver the best possible print and document service for you, leveraging the latest technologies and innovation to ensure the performance of your print environment is optimised to maximise employee productivity.  We take out costs, add efficiencies, wrap it in end-to-end security and make print integral to digital transformation. 

More About Print and Document Solutions

Highlighted Services

Cloud

Agility is key to business success and the cloud is where to get it. We offer a wide range of cloud services – public, private, hybrid – and provide the best of both worlds by integrating or migrating legacy systems to streamline the way your IT is consumed. 

More About Cloud

Highlighted Services

Digital Enablement

Ergo provides a clear roadmap for digital transformation with practical steps to make businesses more agile and customer-centric

More About Digital Enablement

Highlighted Services

Mobility and Collaboration

Ergo has provided many of Ireland’s largest organisations with an ecosystem of mobile applications and collaboration services that drive productivity without compromising on security

More About Mobility and Collaboration

Highlighted Services

Software Licensing

Businesses struggle to manage software assets and don’t always get the best value. We can help streamline your software purchasing, simplify deployments and maximise your investments. 

More About Software Licensing

Highlighted Services

Security, Risk and Compliance

Risks around cyber security and data protection are an ever-increasing challenge for businesses. We provide security lifecycle management, from perimeter testing and threat analysis to mitigating the impact of a breach. 

More About Security, Risk and Compliance

Highlighted Services

Microsoft Technology Specialisations

With the largest team of Microsoft IT professionals in Ireland – including two Most Valuable Professionals our expertise spans a comprehensive portfolio of products/services

More About Microsoft Technology Specialisations

Type your query and press the "Search now" button

20-20 Vision: How Businesses Can Benefit From New Technologies

20-20 Vision: How Businesses Can Benefit From New Technologies

20-20 Vision: How Businesses Can Benefit From New Technologies
Return to News

20-20 Vision: How Businesses Can Benefit From New Technologies

Many Irish businesses are adopting new interactive digital technologies which are saving them money, enhancing their business offering and opening access to new markets.

This is a view shared by Ergo CEO John Purdy and Microsoft technical evangelist Andrew Macadam. Both will feature prominently at the 20-20 Vision event in the Radisson Blu Hotel, Little Island, Co Cork, on Wednesday, Apr 24, sponsored by Microsoft and HP.

The format will be similar to the recent 20-20 Vision in Croke Park, at which Citrix was also sponsor, along with Microsoft and HP. The event will draw executives from across the private and public sector, from large corporations to SMEs.

For smaller firms, one of the more appealing aspects of cloud computing is that it gives them an opportunity to start small and grow rapidly, while accessing huge servers and technology banks. “I am working with one client who has grown to 1.5 million customers, and yet they only spend €1,500 a month on cloud services,” said Andrew Macadam.

Macadam deals with customers ranging from start-ups to big businesses. Some want to achieve a cultural change in their IT department, others want to upskill internally or bring in external technology partners.

The cloud is of growing interest. Some want to access cloud solutions, perhaps a storage system like Office 365. Some want to see how technology can help them cut costs, achieve efficiencies or build sales with new customers or access new markets. With Microsoft for the past year, Macadam was previously with Vodafone for eight years. Some of his former colleagues attended 20-20 Vision in Dublin. Many people are now using the ubiquity of mobile phones to gain a competitive sales advantage.

“At 20-20 Vision, we will be looking at how people are blending physical and digital reality,” said Macadam. “This is used a lot in the marketing world. With the Nokia Lumia camera, for instance, you can super impose elements of the physical world into the digital."

“With Windows Phone 8, you can find your local restaurant, calculate the distance, get a star-rating on it."

“With NFC [near field communications] embedded into the device, you have the ability to control interaction with commercial machines. You can call a taxi, make a payment. And that is just where we’re at right now.”

Another 20-20 Vision topic is Big Data. Humans are now creating three petabytes — or three trillion gigabytes — of information every nine months. In the next four years, humans will create as much data as they did in the entire preceding years of human history.

This is already raising serious storage issues for companies. Many big companies’ IT systems can’t even independently differentiate between a staff member’s family photo album and their most sensitive information. The event in Little Island will offer some current and future solutions.

The event will also show a video of a Microsoft executive using the latest speech-to-speech translation technology to give a six-second “live” audio translation between speakers of English and Chinese.

“It’s not perfect yet, but it is a very usable translation into one of the most complex languages in the world,” said Andrew Macadam. You could see this being very useful for conference calls to France or Germany. We’re not talking about the future here, this is already in use. The only thing stopping people from accessing this now is their imagination.”

In Little Island, the Microsoft evangelist will also show how businesses can benefit from significant adoption of new technologies, and of new computing trends, machine learning, new keyboards, new Windows phones, Illumishare and the Kinect effect.

The main organisers of the event are John Purdy and his partners at Ergo, a rapidly growing ICT services company whose outsourcing solutions are allowing an increasing number of Irish businesses to focus on their core business, gain sales and develop into new markets. Ergo’s view is that people are now looking forward with more optimism. “All the recession cost-cutting and pruning is done, people are now looking to use technology to create value and agility in their business post-recession,” said John Purdy. “This is the second year we’ve held an event like this. Last year, we hosted Year Zero, in which we helped companies look at how to design their IT systems from scratch. Now we’re looking at driving value from the business, and deliver that value to customers."

“IT people attending 20-20 Vision know that their job is no longer just about keeping the lights on, they must be looking at new products, marketing and generating new income streams. Information Technology is there to act as an enabler of business activity and value creation.”

Purdy says the feedback from the Croke Park event was very positive. An Abtran MIS and business intelligence exec will be speaking at the Little Island event. Ergo themselves also bring hugely varied practical experience with their customers.

“We built a business intelligence system for one Topaz petrol retailer,” says John Purdy. “They used the data to support their decisions on promotions, like coffee and snacks at one hour, a carwash voucher at another. Their margins are not just about petrol sales."

“We also worked with Lakelands Dairies, a huge UHT milk exporter. They now use Lync, which they use to talk with customers in China via the internet, over IP. That speeds up their communications and reduces travel costs.”

20-20 Vision will also feature breakout sessions in visitors can meet the experts, and tease out how they can use technology augment their company’s skill sets, cut costs and build new sales.

For more, visit: www.20-20vision.ie

News and Blog Posts

Power BI: 6 Steps to building reports that really work
Kate Cunningham
17 May 2018 • Posted By Kate Cunningham

Power BI: 6 Steps to building reports that really work

In an era of Big Data, analytical strategic decision making is becoming pivotal for success. Managers at every level are...

Read now
Transforming to Cloud CRM: 4 things you need to know
Phil Ryan
03 May 2018 • Posted By Phil Ryan CRM Solutions Manager

Transforming to Cloud CRM: 4 things you need to know

It's all about the priorities The chances are that your existing CRM was procured over five years ago, at...

Read now
Managed Print and Document Services: Navigating a Sea of Data
News 10 May 2018

Managed Print and Document Services: Navigating a Sea of Data

Read Now
CRM: Don’t just jump on the bandwagon
News 14 March 2018

CRM: Don’t just jump on the bandwagon

Read Now
Business Analytics and Big Data: How to Read the Future
News 14 March 2018

Business Analytics and Big Data: How to Read the Future

Read Now

Subscribe to Our Blog

Scroll to Top