“Traditionally, everyone would have been backing up locally, local disks on premise, and then they’d be shipping it off to tape and then the tape would be taken off-site,” he said.
“What a lot of companies do now is, they’ll still back up on premise and then ship off for long-term retention so using both cloud-based storage and cloud-based solution. It’s quite good value because of the nature of the storage, that you’re storing in the cloud, it doesn’t need to be performance storage, it’s generally very good value. So that’s a big change that we’ve seen.”
One other development Lockhart is seeing is the focus on media retention with data storage. Security and protection have become a greater focus for businesses for many reasons and while tools aren’t the sole answer — Lockhart says that a lot of it is process driven — it’s being relied on more.
“They’re buying [disks] with media retention warranty, so if there’s a problem with the disk, the vendor doesn’t get the disk back, they just replace the disk and the customer holds on to the disk, and then they destroy the disk wherever they see fit,” he said
“We’re also seeing customers using certifiable techniques to destroy data, so they’ll bring in some sort or recycling company which is certified to destroy the data. We’re seeing more of that than we did six or seven years ago.
“Another thing we’re seeing is people buying self-encryption disks. They’re putting out storage systems and storage farms into a data centre somewhere or a third-party data centre. Because they’re doing that, they’re encrypting the data just to give them an extra comfort that it’s well and truly safe.”
Something that Lockhart sees more of with customers is penetration testing which “throws up things that you would consider benign, but because penetration tests are throwing that up now, customers want that hole plugged. There’s a lot of paranoia in the industry at the moment, and security is very much the buzzword at present”.
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