Print is as relevant today as it has always been within the enterprise business world. In fact, Johannes Gutenberg's printing press could be seen as one of the first methods of big data collaboration and distribution. Today, manufacturers, software solution developers and Managed Print providers are aware of the importance of capturing big data and integration of cloud access via printing devices. Through the usage of printer remote assessment, monitoring software and secure print solutions, enterprise organisations are capturing a huge amount of information daily. This information can range from device statistics and volumes to employees printing, copying, and scanning trends. With the addition of workflow solutions and secure software, the volume of information and data expands. Through the use of additional software solutions, hard copy data can be streamlined even further, simplifying end user experience and conforming to existing company processes and procedures. These devices are a fundamental gateway, integrating physical hard copy data into more structured workflows and databases that are already part of an organisations big data collection. This big data collected by various enterprise print solutions provides a high level of relevant information and statistical reports to the client, further improving and enhancing an organisations printing environment.
Printing devices have always been an early adaptor to cloud access. Many manufacturers are continually updating their Multi-Function Devices (MFD’s) to allow integration with public and private cloud storage services, without the need for additional software applications or server resources. For example, HP ensure all their single and multi-function devices are “e-print” enabled, this allows any user to print from any network or mobile device without the need for a network print queue. Manufacturers are continuing to seek further alternatives to enable users to print on the fly by integrating Near Field Communication technology with their devices, allowing users to “tap to print”.
As one of Ireland’s largest MPS providers, Ergo strives to ensure we are providing the highest level of quality service and adhering to ever demanding SLA’s for our customers. To achieve this we utilise cloud based technology to assist with the capture and collection of data. Ergo remotely monitors a client’s environment using JetAdvice, negating the need for an onsite resource. JetAdvice enables Ergo to actively audit, assess and analyse all monitored devices. It will also accurately replenish supplies when and where needed, collect meter readings and print analysis for all our clients, locally and globally, 24 hours a day, 365 days a year.
In the age of big data and ubiquitous cloud access, security has become a greater concern. Organisations are more aware than ever about security threats and sensitive information falling into the wrong hands. Not only do business’s need to be aware that MFD’s are printing, copying and scanning sensitive information, they are also storing residual data on the local Hard Disk Drive (HDD). Manufacturers have made changes to their devices, including encrypted HDD’s and ensuring measures are taken to remove any residual data. Ergo recognise that any networked device is a potential security risk from internal and external threats, this includes printers and MFD’s, especially now that these devices are able to receive documents from the cloud. This is a key area where Ergo can provide the right skillsets and solutions to clients and ensure the physical printing devices do not pose as a potential threat to the security of the client’s collection of big data.
One way of addressing these concerns is to implement a secure “follow you” or “pull print” solution, which has become a standard requirement of an organisations print policy. This technology allows users to securely print from any device by authenticating firstly via their login credentials, a code or their existing ID card. We are seeing further integration with these solutions that enables mobile users the freedom to print from any mobile device, such as your smartphone or tablet from any location, inside and outside of a business network infrastructure, through the use of cloud technology.
Ergo are continuing to push boundaries and explore alternatives that will allow businesses to benefit from the full advantages of secure follow you print, without limitations and without the need to invest in local server resources or licensing. Through our state of the art service hosting environment, it is our intention that this technology will cater for those businesses with limited resources and budgets yet receiving all the benefits that these secure follow you solutions and services provide today and by doing so, through the use of our cloud based technology.
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