All Services

From back-end infrastructure to personal productivity, Ergo has the knowledge and experience to match technology to all our client requirements. Our strength is understanding your business. The end goal is always the same, to make businesses more agile and competitive.

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Managed Services

Focus on your core business and leave ICT operations and management to the experts. From 24/7 service desk support to managing hybrid clouds, Ergo have the depth and experience to meet the most demanding service level requirements and ensure continuous improvement. 

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Managed People

Competition for talented technology professionals is huge, which is why we make hiring more personal, taking time to match the right people to the right roles. Our technical experience and recruiting know-how help find the perfect fit for both parties.  

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Consultancy Services

Speed of change demands a new generation of digital investments that will drive business enablement and profitability. We support IT leaders, wherever they are on their digital transformation journeys, with our digital assessment methodology. 

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Print and Document Solutions

Our goal is to deliver the best possible print and document service for you, leveraging the latest technologies and innovation to ensure the performance of your print environment is optimised to maximise employee productivity.  We take out costs, add efficiencies, wrap it in end-to-end security and make print integral to digital transformation. 

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Cloud

Agility is key to business success and the cloud is where to get it. We offer a wide range of cloud services – public, private, hybrid – and provide the best of both worlds by integrating or migrating legacy systems to streamline the way your IT is consumed. 

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Digital Enablement

Ergo provides a clear roadmap for digital transformation with practical steps to make businesses more agile and customer-centric

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Mobility and Collaboration

Ergo has provided many of Ireland’s largest organisations with an ecosystem of mobile applications and collaboration services that drive productivity without compromising on security

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Software Licensing

Businesses struggle to manage software assets and don’t always get the best value. We can help streamline your software purchasing, simplify deployments and maximise your investments. 

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Security, Risk and Compliance

Risks around cyber security and data protection are an ever-increasing challenge for businesses. We provide security lifecycle management, from perimeter testing and threat analysis to mitigating the impact of a breach. 

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Microsoft Technology Specialisations

With the largest team of Microsoft IT professionals in Ireland – including two Most Valuable Professionals our expertise spans a comprehensive portfolio of products/services

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Enterprise Print - The Future

Enterprise Print - The Future

Enterprise Print - The Future
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Enterprise Print - The Future

Print is as relevant today as it has always been within the enterprise business world. In fact, Johannes Gutenberg's printing press could be seen as one of the first methods of big data collaboration and distribution. Today, manufacturers, software solution developers and Managed Print providers are aware of the importance of capturing big data and integration of cloud access via printing devices. Through the usage of printer remote assessment, monitoring software and secure print solutions, enterprise organisations are capturing a huge amount of information daily. This information can range from device statistics and volumes to employees printing, copying, and scanning trends. With the addition of workflow solutions and secure software, the volume of information and data expands. Through the use of additional software solutions, hard copy data can be streamlined even further, simplifying end user experience and conforming to existing company processes and procedures. These devices are a fundamental gateway, integrating physical hard copy data into more structured workflows and databases that are already part of an organisations big data collection. This big data collected by various enterprise print solutions provides a high level of relevant information and statistical reports to the client, further improving and enhancing an organisations printing environment.
  
Printing devices have always been an early adaptor to cloud access. Many manufacturers are continually updating their Multi-Function Devices (MFD’s) to allow integration with public and private cloud storage services, without the need for additional software applications or server resources. For example, HP ensure all their single and multi-function devices are “e-print” enabled, this allows any user to print from any network or mobile device without the need for a network print queue. Manufacturers are continuing to seek further alternatives to enable users to print on the fly by integrating Near Field Communication technology with their devices, allowing users to “tap to print”.

As one of Ireland’s largest MPS providers, Ergo strives to ensure we are providing the highest level of quality service and adhering to ever demanding SLA’s for our customers. To achieve this we utilise cloud based technology to assist with the capture and collection of data. Ergo remotely monitors a client’s environment using JetAdvice, negating the need for an onsite resource. JetAdvice enables Ergo to actively audit, assess and analyse all monitored devices. It will also accurately replenish supplies when and where needed, collect meter readings and print analysis for all our clients, locally and globally, 24 hours a day, 365 days a year.

In the age of big data and ubiquitous cloud access, security has become a greater concern. Organisations are more aware than ever about security threats and sensitive information falling into the wrong hands. Not only do business’s need to be aware that MFD’s are printing, copying and scanning sensitive information, they are also storing residual data on the local Hard Disk Drive (HDD). Manufacturers have made changes to their devices, including encrypted HDD’s and ensuring measures are taken to remove any residual data. Ergo recognise that any networked device is a potential security risk from internal and external threats, this includes printers and MFD’s, especially now that these devices are able to receive documents from the cloud. This is a key area where Ergo can provide the right skillsets and solutions to clients and ensure the physical printing devices do not pose as a potential threat to the security of the client’s collection of big data.

One way of addressing these concerns is to implement a secure “follow you” or “pull print” solution, which has become a standard requirement of an organisations print policy. This technology allows users to securely print from any device by authenticating firstly via their login credentials, a code or their existing ID card. We are seeing further integration with these solutions that enables mobile users the freedom to print from any mobile device, such as your smartphone or tablet from any location, inside and outside of a business network infrastructure, through the use of cloud technology.

Ergo are continuing to push boundaries and explore alternatives that will allow businesses to benefit from the full advantages of secure follow you print, without limitations and without the need to invest in local server resources or licensing. Through our state of the art service hosting environment, it is our intention that this technology will cater for those businesses with limited resources and budgets yet receiving all the benefits that these secure follow you solutions and services provide today and by doing so, through the use of our cloud based technology.

To learn more about Ergo's Managed Print Solutions click here

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