All Services

From back-end infrastructure to personal productivity, Ergo has the knowledge and experience to match technology to all our client requirements. Our strength is understanding your business. The end goal is always the same, to make businesses more agile and competitive.

More About Our Services
Managed Services

Focus on your core business and leave ICT operations and management to the experts. From 24/7 service desk support to managing hybrid clouds, Ergo have the depth and experience to meet the most demanding service level requirements and ensure continuous improvement. 

More About Managed Services

Highlighted Services

Managed People

Competition for talented technology professionals is huge, which is why we make hiring more personal, taking time to match the right people to the right roles. Our technical experience and recruiting know-how help find the perfect fit for both parties.  

More About Managed People

Highlighted Services

Consultancy Services

Speed of change demands a new generation of digital investments that will drive business enablement and profitability. We support IT leaders, wherever they are on their digital transformation journeys, with our digital assessment methodology. 

More About Consultancy Services

Highlighted Services

Print and Document Solutions

Our goal is to deliver the best possible print and document service for you, leveraging the latest technologies and innovation to ensure the performance of your print environment is optimised to maximise employee productivity.  We take out costs, add efficiencies, wrap it in end-to-end security and make print integral to digital transformation. 

More About Print and Document Solutions

Highlighted Services

Cloud

Agility is key to business success and the cloud is where to get it. We offer a wide range of cloud services – public, private, hybrid – and provide the best of both worlds by integrating or migrating legacy systems to streamline the way your IT is consumed. 

More About Cloud

Highlighted Services

Digital Enablement

Ergo provides a clear roadmap for digital transformation with practical steps to make businesses more agile and customer-centric

More About Digital Enablement

Highlighted Services

Mobility and Collaboration

Ergo has provided many of Ireland’s largest organisations with an ecosystem of mobile applications and collaboration services that drive productivity without compromising on security

More About Mobility and Collaboration

Highlighted Services

Software Licensing

Businesses struggle to manage software assets and don’t always get the best value. We can help streamline your software purchasing, simplify deployments and maximise your investments. 

More About Software Licensing

Highlighted Services

Security, Risk and Compliance

Risks around cyber security and data protection are an ever-increasing challenge for businesses. We provide security lifecycle management, from perimeter testing and threat analysis to mitigating the impact of a breach. 

More About Security, Risk and Compliance

Highlighted Services

Microsoft Technology Specialisations

With the largest team of Microsoft IT professionals in Ireland – including two Most Valuable Professionals our expertise spans a comprehensive portfolio of products/services

More About Microsoft Technology Specialisations

Type your query and press the "Search now" button

Ergo wins ‘IT Project of the Year’ ICT Excellence Award

Ergo wins ‘IT Project of the Year’ ICT Excellence Award

Ergo wins ‘IT Project of the Year’ ICT Excellence Award
Return to News

Ergo wins ‘IT Project of the Year’ ICT Excellence Award

Ergo, have been awarded the accolade of ‘IT Project of the Year – Private Sector’ at this year’s ICT Excellence Awards. The award was presented at a gala dinner in the D4 Berkeley Hotel, Dublin, on Thursday May 20th.

Now in its tenth year, the ICT Excellence Awards represent the most respected business accolade in the technology industry. The IT Project of the Year is awarded to the company responsible for delivering an outstanding application of enterprise-level business technology. It was bestowed upon Ergo for their development of an eBroker online channel portal solution delivered to Investec Ireland. The solution built on the Microsoft .NET Framework and SQL Server 2008 Enterprise edition provides Investec with a solution to support corporate clients, direct customer and broker network channels in the delivery of a flexible and reactive service to its clients.

The solution enabled Investec deliver on a key business goal which was to empower brokers through automation and to cut down on paperwork and time-intensive transactions. In addition to this, it was critical that brokers could securely access up to date customer account information and produce client documentation. Upon completion of the initial phase of the project Investec sought to leverage its newly built channel to extend further service offerings to the UK & Irish market. With the portal providing efficient and cost effective support for brokers, the next step towards market expansion was direct client access.

Investec sought to offer a broader range of services and improved self service capabilities direct to their customer base. Upgrading its account access facility to accommodate new account applications and money transfers meant that Investec could service customers directly via the online portal. There was also interest from Investec’s Capital Markets division to provide an online FX trading facility on the platform.

The online channel portal provided Investec with a fast-track entry into the UK & Irish Markets, while minimising the administrative overhead on internal staff. Their broker network, corporate and customers could, in the main, service their own needs online, allowing Investec to grow in the UK and Irish market place with a minimal operational cost base. The expertise of Ergo, working with a customer with a strong strategic objective, has resulted in a project coming in on time and on budget, a model example of an organisation harnessing technology to deliver business benefits and achieve competitive advantage in the volatile and highly competitive financial services marketplace.

According to John Carroll, IT and Operations Manager with Investec, the solution offered significant functionality to their broker community. “Customers are more empowered and from our perspective, from an operational standpoint, it lightens the load,” said Carroll. “Instead of a customer calling in and asking for a post-dated statement, they can actually run the query for themselves. It’s very much a win-win situation.”

Upon receiving the award, Marc Murphy, Sales Director of Ergo Software Solutions, said: "This is great news for Ergo and we are all really proud of this achievement. We have delivered powerful solutions for numerous customers but the Investec solution was one of our most ambitious and most exciting projects to date. Winning this award serves to concrete our position as a software solutions provider that can offer real value and quality, as well as transparency, to the IT financial services sector.”

News and Blog Posts

Go with the Flow: 6 simple steps to implement a Microsoft Flow workflow for Dynamics 365
Juandre Germishuys
14 September 2018 • Posted By Juandre Germishuys Senior Software Developer

Go with the Flow: 6 simple steps to implement a Microsoft Flow workflow for Dynamics 365

In an ever-changing world of automation and end user enablement, Microsoft seem to just keep churning out more and more...

Read now
Finding Your IT Edge: Top Tips to Succeed in any Interview
Patrick Gibney
13 September 2018 • Posted By Patrick Gibney IT Recruitment Specialist

Finding Your IT Edge: Top Tips to Succeed in any Interview

Interviews can be daunting – this is fact. However, what a lot of people don’t realise is that...

Read now
Services in the Sky: Changing Clouds in a Shifting Landscape
News 05 September 2018

Services in the Sky: Changing Clouds in a Shifting Landscape

Read Now
Managed Print Services: A Journey into Detail
News 04 September 2018

Managed Print Services: A Journey into Detail

Read Now
Ergo and Micromail Scoop Two Partner of the Year Awards at Microsoft Inspire
News 20 July 2018

Ergo and Micromail Scoop Two Partner of the Year Awards at Microsoft Inspire

Read Now

Subscribe to Our Blog

Scroll to Top