All Services

From back-end infrastructure to personal productivity, Ergo has the knowledge and experience to match technology to all our client requirements. Our strength is understanding your business. The end goal is always the same, to make businesses more agile and competitive.

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Managed Services

Focus on your core business and leave ICT operations and management to the experts. From 24/7 service desk support to managing hybrid clouds, Ergo have the depth and experience to meet the most demanding service level requirements and ensure continuous improvement. 

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Managed People

Competition for talented technology professionals is huge, which is why we make hiring more personal, taking time to match the right people to the right roles. Our technical experience and recruiting know-how help find the perfect fit for both parties.  

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Consultancy Services

Speed of change demands a new generation of digital investments that will drive business enablement and profitability. We support IT leaders, wherever they are on their digital transformation journeys, with our digital assessment methodology. 

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Print and Document Solutions

Our goal is to deliver the best possible print and document service for you, leveraging the latest technologies and innovation to ensure the performance of your print environment is optimised to maximise employee productivity.  We take out costs, add efficiencies, wrap it in end-to-end security and make print integral to digital transformation. 

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Cloud

Agility is key to business success and the cloud is where to get it. We offer a wide range of cloud services – public, private, hybrid – and provide the best of both worlds by integrating or migrating legacy systems to streamline the way your IT is consumed. 

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Digital Enablement

Ergo provides a clear roadmap for digital transformation with practical steps to make businesses more agile and customer-centric

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Mobility and Collaboration

Ergo has provided many of Ireland’s largest organisations with an ecosystem of mobile applications and collaboration services that drive productivity without compromising on security

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Software Licensing

Businesses struggle to manage software assets and don’t always get the best value. We can help streamline your software purchasing, simplify deployments and maximise your investments. 

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Security, Risk and Compliance

Risks around cyber security and data protection are an ever-increasing challenge for businesses. We provide security lifecycle management, from perimeter testing and threat analysis to mitigating the impact of a breach. 

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Microsoft Technology Specialisations

With the largest team of Microsoft IT professionals in Ireland – including two Most Valuable Professionals our expertise spans a comprehensive portfolio of products/services

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Fresh Eyes See Better Solutions

Fresh Eyes See Better Solutions

Fresh Eyes See Better Solutions
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Fresh Eyes See Better Solutions

While best known as a software and managed services provider, Ergo’s information and communications technology (ICT) consulting business has experienced significant growth in recent times.

“The economy seems to be quite buoyant at the moment and certainly we’re extremely busy,” said Peter McCullagh, senior solutions consultant with Ergo. “Our pipeline is more full than it has been for a long time. The interesting thing is that as well as volume of business being up, so too is the variety of things that we’re being asked about.

McCullagh works in Ergo’s business consulting division, focusing on software services and business productivity. The client companies he works with range in size from small organisations with 20 people up to those with 200 or more employees. “We also work with some global financial services companies that have 500 or 600 people working with them. In essence though, every client is different,” he said. “Traditionally because we’re strongly associated with software solutions from Microsoft, we attract customers looking for Microsoft products such as Office 365, Sharepoint and so on. They know that they need a certain application and that we’re positioned to help them.”

“But on the consulting side, companies tend to come with much more open-ended questions. For example, they know they have a need but not what the best way to meet that need, is. They’re looking for someone to help them understand that.” Ergo is currently working with a small company that McCullagh says is typical in this regard. It approached Ergo looking for help using technology to underpin business process re-engineering.

Fresh Eyes See Better Solutions

Peter Mc Cullagh, Senior Solutions Consultant, Ergo 

“They essentially said to us that they knew they had to change the way they operated. They’ve been working in a particular way for around ten years and the methodology they’ve used has served them well, but it’s no longer the best way forward,” he said. “It’s not scalable, it needs more manual intervention and so on. The management knew that much but not exactly how to move forward.” McCullagh said that as is usually the case, they’d heard of new technologies and ideas but didn’t have the expertise to judge what would fit their individual circumstances best.

“In some regards, they’re very well informed and in others, completely mystified. What they do know well is their core business, they just need the help to take them onwards,” he said. By contrast, Ergo has also worked with much larger companies that have much more expertise in-house. Paradoxically, this can actually sometimes work against them.“Sometimes you can be so close to a problem that you can’t create distance to see what the right thing to do is. This is the advantage that a fresh set of eyes can bring and it’s particularly true in the IT sector,” said McCullagh. “The ICT world is so large that nobody can plausibly claim to be  an expert in everything. Being able to recognise that and  ork around it saves everyone time and, more importantly, money.”

To learn more about Ergo's offerings click here

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