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ICT Project Management: Managing Expectations and Goals - Abstract

ICT Project Management: Managing Expectations and Goals - Abstract

ICT Project Management: Managing Expectations and Goals - Abstract
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ICT Project Management: Managing Expectations and Goals - Abstract

ICT project management has become a vital element of IT business today, with communication being the key ingredient to ensuring the management of the project is a success. Kerry-Anne Pollock, IT programme manager at Ergo, talks to Roisin Kiberd from the Sunday Business Post about why communication is so important in the ever changing IT sphere.

ICT Project Management: Managing Expectations and Goals - Abstract

“The trend at the moment is toward digital transformation. It’s on over 80 per cent of company’s roadmaps. It’s industry agnostic, transport, retail, financial, everyone’s talking about it.”

However, this transformation takes time and can be a long process which calls for good communication and managing of goals. “I think in a lot of cases, people will talk about digital transformation, but they don’t always know what it is. It’s a huge change to fundamentally deliver, going from legacy infrastructure to a new one . . . We have to translate strategies into tangible business outcomes. Everyone wants digital transformation, but it’s crucial to make sure that aligns with the individual company’s goals,” said Pollock.

It has also been noted that the industry continues to see huge changes at a very quick pace. Pollock said: “From my own perspective, the traditional project manager role is gone. People expect something else instead, more like a thought leader. We’re tasked with coming up with solutions faster, and achieving change.”

This means that project manager has now evolved in to someone who needs to be able to implement the technology and explain it to senior management, as well as being in over all control.“Years ago, a PM would have been seen as someone who came in and planned and controlled, but the role itself has evolved into so much more. We need to have a solid understanding of the technology itself, if we're bringing it in."

To find out how you can help your IT project management, contact us here.

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