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Focus on your core business and leave ICT operations and management to the experts. From 24/7 service desk support to managing hybrid clouds, Ergo have the depth and experience to meet the most demanding service level requirements and ensure continuous improvement. 

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Competition for talented technology professionals is huge, which is why we make hiring more personal, taking time to match the right people to the right roles. Our technical experience and recruiting know-how help find the perfect fit for both parties.  

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Speed of change demands a new generation of digital investments that will drive business enablement and profitability. We support IT leaders, wherever they are on their digital transformation journeys, with our digital assessment methodology. 

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Print and Document Solutions

Our goal is to deliver the best possible print and document service for you, leveraging the latest technologies and innovation to ensure the performance of your print environment is optimised to maximise employee productivity.  We take out costs, add efficiencies, wrap it in end-to-end security and make print integral to digital transformation. 

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Agility is key to business success and the cloud is where to get it. We offer a wide range of cloud services – public, private, hybrid – and provide the best of both worlds by integrating or migrating legacy systems to streamline the way your IT is consumed. 

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Ergo has provided many of Ireland’s largest organisations with an ecosystem of mobile applications and collaboration services that drive productivity without compromising on security

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Risks around cyber security and data protection are an ever-increasing challenge for businesses. We provide security lifecycle management, from perimeter testing and threat analysis to mitigating the impact of a breach. 

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Manage Print and Save Money

Manage Print and Save Money

Manage Print and Save Money
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Manage Print and Save Money

Managed print service allows companies to better control their costs, writes Caroline Allen.

With the bring your own Device (BYOD) trend taking off, mobile printing is now moving centre stage. ‘‘The requirement for printing from iPads and other mobile devices has created a whole new complexity,’’ said John Purdy, chief executive of Ergo. ‘‘And we are doing a lot with organisations to ensure that facility is provided in a secure and seamless way.’’

Headquartered in Dublin’s East Point Business Park, Ergo is a key player in Ireland’s print market, managing some 400 million prints and copies per annum for clients such as Microsoft and Eircom.

An MPS uses multi-functional devices (i.e. all-in-one printers, copiers and fax machines) to create a print and imaging process that can be managed centrally. Its aim is to cut costs, increase efficiencies and address environmental issues by saving energy and reducing waste, according to Purdy.

‘‘We see anywhere between 20 to 40 per cent return on investment within six months, depending on how well-managed the existing fleet is,’’ he said. ‘‘Return on investment can be proven by measuring reduced costs against baseline scoping in phase one.’’

By centrally managing the infrastructure, access rules can be introduced and user patterns monitored, according to Purdy. For multinational customers, Ergo can extend the managed print service across the globe, ensuring that every location shares the same infrastructure.

Migrating to a managed print environment brings other benefits, because a well-managed infrastructure can be an effective platform for strategic IT delivery.

By turning what was perceived as a basic piece of office equipment into an ‘intelligent gateway to the network’, Purdy said the cost of printing and imaging was immediately more evident. The right applications can help companies to scan and digitise documents, cutting down on labour-intensive, paper based tasks.

Ergo uses a three-stage approach to managed print services:

  • control
  • optimise and ongoing management
  • enhance and business process improvement

It offers a range of total print management solutions covering document management and distribution, print tracking and secure print solutions.

The company’s aim, said Purdy, was to increase the efficiency of business-critical document workflow, but also to address issues such as security and compliance.

This can help to ensure that companies get the most from their digital print solutions for greater overall efficiency and reduced exposure to risk.

Purdy said they were then facilitated in turning information into a real business asset, transforming the enterprise, lowering costs and improving efficiencies.

Customised solutions provided by Ergo include:

  • pre-printed stationery management
  • batch document printing and routing
  • remote office scanning solutions
  • legacy document management migration
  • enterprise resource management (ERM)
  • work-in-progress document collaboration, and
  • workflow enablement.

‘‘More mid-tier organisations are looking to companies such as Ergo for solutions,’’ Purdy said. ‘‘They are drawn by our multi-vendor offerings and extraction of greater value out of the box.’’

Apart from working on new solutions in the mobile printing space, Ergo is also focusing on the integration of printing into various lines of business applications such as document management, ERP and SharePoint.

Find out more about Ergo's Managed Print Services

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