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Managed Print Services: The Need For A True Partnership

Managed Print Services: The Need For A True Partnership

Managed Print Services: The Need For A True Partnership
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Managed Print Services: The Need For A True Partnership

Matthew McCann, MPS Sales Director, speaks to TechPro magazine where he highlights the need for organisations to adopt transparent and benificial partnerships with a provider who not only understands the print industry, but your industry too.

For organisations today, the value of print is recognised more by the need for compliance and regulation than in a genuine requirement to print. This means print can carry more value than it possibly should in today’s technology driven office environments.When managed print was introduced to the market place over 20 years ago, to which Ergo was a pioneer, printers were unmanaged and uncontrolled costs. With the introduction of Managed Print Services (MPS), this is now the exception rather than the norm. It is unusual to meet with an organisation who has not implemented at least some form of control through a level of Managed Print Services. Most organisations benefited from the cost reduction on average of 20%, achieved by the rationalisation of fleet and the utilisation of more modern technology, coupled with the removal of costly legacy devices.

Companies are becoming more aware that the savings to be achieved by implementing an MPS solution are not limited to just output and cost reductions. The leading MPS and IT providers in the market place such as Ergo are engaging with their customers to outline the additional savings that can be achieved by fully utilising the customer’s investment in technology. This in turn will increase efficiencies, compliance and productivity whilst reducing actual hardcopy output. This is becoming even more prevalent with the mandatory GDPR requirements coming into effect in one month’s time.

We believe to achieve true innovation and significant savings, it is fundamental for organisations to develop a true partnership with their provider. This should start at contract phase and, as well as ensuring that all the key requirements of a managed print solution are captured such as all-inclusive cost per copy and service performance, the contract should also contain KPI’s that ensure continuous optimisation and innovation is brought through the full term of the contract and beyond. This in turn delivers a true partnership agreement, where both parties benefit from the maximisation of investment and true value-added services.

Is your print estate in need of review? Have a read of what services we can help you with here.

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