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From back-end infrastructure to personal productivity, Ergo has the knowledge and experience to match technology to all our client requirements. Our strength is understanding your business. The end goal is always the same, to make businesses more agile and competitive.

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Focus on your core business and leave ICT operations and management to the experts. From 24/7 service desk support to managing hybrid clouds, Ergo have the depth and experience to meet the most demanding service level requirements and ensure continuous improvement. 

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Managed People

Competition for talented technology professionals is huge, which is why we make hiring more personal, taking time to match the right people to the right roles. Our technical experience and recruiting know-how help find the perfect fit for both parties.  

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Speed of change demands a new generation of digital investments that will drive business enablement and profitability. We support IT leaders, wherever they are on their digital transformation journeys, with our digital assessment methodology. 

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Print and Document Solutions

Our goal is to deliver the best possible print and document service for you, leveraging the latest technologies and innovation to ensure the performance of your print environment is optimised to maximise employee productivity.  We take out costs, add efficiencies, wrap it in end-to-end security and make print integral to digital transformation. 

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Cloud

Agility is key to business success and the cloud is where to get it. We offer a wide range of cloud services – public, private, hybrid – and provide the best of both worlds by integrating or migrating legacy systems to streamline the way your IT is consumed. 

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Ergo provides a clear roadmap for digital transformation with practical steps to make businesses more agile and customer-centric

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Mobility and Collaboration

Ergo has provided many of Ireland’s largest organisations with an ecosystem of mobile applications and collaboration services that drive productivity without compromising on security

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Software Licensing

Businesses struggle to manage software assets and don’t always get the best value. We can help streamline your software purchasing, simplify deployments and maximise your investments. 

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Risks around cyber security and data protection are an ever-increasing challenge for businesses. We provide security lifecycle management, from perimeter testing and threat analysis to mitigating the impact of a breach. 

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Microsoft Technology Specialisations

With the largest team of Microsoft IT professionals in Ireland – including two Most Valuable Professionals our expertise spans a comprehensive portfolio of products/services

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Reynolds Gets Smarter

Reynolds Gets Smarter

Reynolds Gets Smarter
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Reynolds Gets Smarter

Everyone in manufacturing and distribution understands how smart logistics underpin today's highly competitive industries like retailing. Yesterday's transport companies have long since become logistics and fulfilment partners, which in turn compete on the quality of their services.

Smart ICT is now integral to all of those services, a development that has been the basis of the growth of Reynolds Logistics, a third generation family company that was named European Transport Company of the year in 2012. In fact it has received an international award almost every year for over a decade.

Established 85 years ago, Reynolds has evolved into a specialist operator in the distribution of hydrocarbon fuels, lubricants, chemicals and bitumen. It employs over 270 people between Ireland and Britain with a fleet of 150 specialist tankers serving three islands and a growing business across Northern Europe. Customers include blue- chip brands such as Maxol, Topaz, Shell and BP.

Andrew Reynolds is chief executive and a longstanding advocate of innovative ICT as a key to growth and success. "In our offices we moved early to virtualise our servers, while our in-cab technology has progressed to an on board office, effectively making every driver an autonomous business unit to a high degree" he said "That is important because 95 percent plus of our business is conducted electronically. We also have a very high level of integration with our customer's systems"

 

Reynolds Gets Smarter

 

Reynolds was essentially a distribution organisation for many years with four main offices, notably Dublin and Ellesmere Port, ten or 11 other sites in Ireland and no real central HQ. "They were always connected, of course, but from a management point of view that was really the principal requirement. In a sense, all of our users and sites have been working on remote access for years. For instance, we have been using VoIP telephony for over eight years with great benefits given our geographical spread," Reynolds said.

"In many ways, that all helped us see the forward transition from a virtualised IT infrastructure, which first gave us the reliability and redundancy we needed, then into a data centre and then onto the cloud as a natural progression. We are actually well positioned for the move to cloud." Today the company uses a wide range of cloud applications, from Office 365 for all its communications and collaboration, to the US Accellos suite, which is its core logistics and transport management system. Reynolds is also a SAP Business One User which is integrated with all of the key systems hosted by Ergo, which is its ICT services partner across everything from support desk to data backup and business continuity.

"We also have a number of key software elements that we develop in house, notably integration pieces and other solutions to our own specific needs," Reynolds said. "Mostly the key systems are hosted in a Dublin data centre for the level of robustness that we could not cost effectively provide for ourselves".

The on-truck systems now combine three main elements all linked to the cloud systems. There is 24x365 GPS tracking which is independent of all other systems, and telematics for vehicle and driver performance monitoring. The driver systems include stock and proof of delivery recording, plus in essence a mobile office in the cab.

"All are supported by the ICT infrastructure and as well as the obvious operational efficiencies they deliver business benefits because we can, for example, optimise cashflow by invoicing automatically on delivery" said Reynolds. Overall he said, Cloud as the major part of Reynolds ICT infrastructure, has delivered several main benefits. "The Opex model for all ICT services suits us very well, especially for business flexibility. In some basic applications like email and general collaboration, cloud solutions today are so robust it makes little sense to use anything else.

"In general, although we still have some core systems in the data centre, we do not intend to invest anymore" Reynolds said. "We are heading towards a complete cloud ecosystem to serve the business as it develops, not least because 80 per cent and more of our users are essentially moblie"

Click here to find out more about Ergo's Cloud solutions

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