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From back-end infrastructure to personal productivity, Ergo has the knowledge and experience to match technology to all our client requirements. Our strength is understanding your business. The end goal is always the same, to make businesses more agile and competitive.

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Managed Services

Focus on your core business and leave ICT operations and management to the experts. From 24/7 service desk support to managing hybrid clouds, Ergo have the depth and experience to meet the most demanding service level requirements and ensure continuous improvement. 

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Managed People

Competition for talented technology professionals is huge, which is why we make hiring more personal, taking time to match the right people to the right roles. Our technical experience and recruiting know-how help find the perfect fit for both parties.  

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Consultancy Services

Speed of change demands a new generation of digital investments that will drive business enablement and profitability. We support IT leaders, wherever they are on their digital transformation journeys, with our digital assessment methodology. 

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Print and Document Solutions

Our goal is to deliver the best possible print and document service for you, leveraging the latest technologies and innovation to ensure the performance of your print environment is optimised to maximise employee productivity.  We take out costs, add efficiencies, wrap it in end-to-end security and make print integral to digital transformation. 

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Cloud

Agility is key to business success and the cloud is where to get it. We offer a wide range of cloud services – public, private, hybrid – and provide the best of both worlds by integrating or migrating legacy systems to streamline the way your IT is consumed. 

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Digital Enablement

Ergo provides a clear roadmap for digital transformation with practical steps to make businesses more agile and customer-centric

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Mobility and Collaboration

Ergo has provided many of Ireland’s largest organisations with an ecosystem of mobile applications and collaboration services that drive productivity without compromising on security

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Software Licensing

Businesses struggle to manage software assets and don’t always get the best value. We can help streamline your software purchasing, simplify deployments and maximise your investments. 

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Security, Risk and Compliance

Risks around cyber security and data protection are an ever-increasing challenge for businesses. We provide security lifecycle management, from perimeter testing and threat analysis to mitigating the impact of a breach. 

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Microsoft Technology Specialisations

With the largest team of Microsoft IT professionals in Ireland – including two Most Valuable Professionals our expertise spans a comprehensive portfolio of products/services

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Step by Step to Smarter Business

Step by Step to Smarter Business

Step by Step to Smarter Business
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Step by Step to Smarter Business

Ergo helps clients unlock insights from their data one piece at time, serving the needs of the business without risking capital on a huge IT project, writes Ian Campbell

Not so long ago, business intelligence and data analytics involved complex data warehouse projects with months spent presiding over data extraction and cleansing processes, driven by a vague idea of what the business thought it needed to know.

Not any more; not with Ergo. The company’s data services team lead, David Kernan, reduces all the complexity to a simple endgame that is now attainable. “We talk to businesses all the time and what they want is for their executives to be able to look at traffic lights on a dashboard. If they see green they know they can move on without having to worry,” he said. The big sea change is that organisations are digging into their data from a different perspective, driven by the chief financial officer or chief operating officer, rather than the technology director. They are looking at the business challenges they face, according to Kernan, rather than getting bogged down in databases and technology.

Ergo - David Kernan, Data Services Team Lead

Pictured: David Kernan, Data Services Team Lead, Ergo

Facilitating this is a whole new array of new technology and Ergo’s expertise. “Rather than having to invest huge amounts of money in infrastructure and software licensing from the outset, we can build a data warehouse on Microsoft Azure, for example, allowing clients to consume analytics as a service at a nominal operational cost,” he explained.

Crucially, it starts with a foundation where different parts of the business can be brought along, one piece at a time. “You give one set of users the information they need to analyse performance issues and address business problems in their section of the company. As you bring more business areas onboard, you gradually build an overall picture of the enterprise, a single version of the truth, a pre-aggregated view of the company that everybody is looking at,” said Kernan. “As you connect areas of the business together in the data warehouse, you can leverage analytics to reveal new insights”.

Having identified what the business wants, Ergo will look into a client’s source systems for the information they need, do the key performance indicators, and bring it into the data warehouse for analysis. Rather than deliver a data warehouse project and leave, Ergo is interested in longer term relationships with clients, a strategic partnership that will help unlock valuable insights as the business needs them.

“It’s about sitting round a table and discussing what can be done and how they can do it,” he said. “When we educate clients on the kind of information they can access and the insights they can gain, you see their eyes light up.”

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