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From back-end infrastructure to personal productivity, Ergo has the knowledge and experience to match technology to all our client requirements. Our strength is understanding your business. The end goal is always the same, to make businesses more agile and competitive.

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Managed Services

Focus on your core business and leave ICT operations and management to the experts. From 24/7 service desk support to managing hybrid clouds, Ergo have the depth and experience to meet the most demanding service level requirements and ensure continuous improvement. 

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Managed People

Competition for talented technology professionals is huge, which is why we make hiring more personal, taking time to match the right people to the right roles. Our technical experience and recruiting know-how help find the perfect fit for both parties.  

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Consultancy Services

Speed of change demands a new generation of digital investments that will drive business enablement and profitability. We support IT leaders, wherever they are on their digital transformation journeys, with our digital assessment methodology. 

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Print and Document Solutions

Our goal is to deliver the best possible print and document service for you, leveraging the latest technologies and innovation to ensure the performance of your print environment is optimised to maximise employee productivity.  We take out costs, add efficiencies, wrap it in end-to-end security and make print integral to digital transformation. 

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Cloud

Agility is key to business success and the cloud is where to get it. We offer a wide range of cloud services – public, private, hybrid – and provide the best of both worlds by integrating or migrating legacy systems to streamline the way your IT is consumed. 

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Digital Enablement

Ergo provides a clear roadmap for digital transformation with practical steps to make businesses more agile and customer-centric

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Mobility and Collaboration

Ergo has provided many of Ireland’s largest organisations with an ecosystem of mobile applications and collaboration services that drive productivity without compromising on security

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Software Licensing

Businesses struggle to manage software assets and don’t always get the best value. We can help streamline your software purchasing, simplify deployments and maximise your investments. 

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Security, Risk and Compliance

Risks around cyber security and data protection are an ever-increasing challenge for businesses. We provide security lifecycle management, from perimeter testing and threat analysis to mitigating the impact of a breach. 

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Microsoft Technology Specialisations

With the largest team of Microsoft IT professionals in Ireland – including two Most Valuable Professionals our expertise spans a comprehensive portfolio of products/services

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Technology Focused in One Direction

Technology Focused in One Direction

Technology Focused in One Direction
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Technology Focused in One Direction

It is vital that the disparate threads of technology are unified in a corporate setting,
writes Dave Boland

It all comes down to breadth of knowledge. Technology in the workplace is no longer monolithic, which means that consultants cannot simply specialise in one area otherwise their clients could be missing out on the full range of what modern ICT has to offer.

Even as recently as a decade ago, it might have been possible for a consultant to concentrate on a single vendor, or a single platform, but a decade is a long time in technology and progress waits for nobody.

Technology in the workplace is not only all-pervasive, it is also extremely fragmented and the key, for consultants and for companies, is to be able to bring all the disparate strands together so that they pull in a single, unified direction.

‘‘Technology can be a real mixed bag,’’ said Mark Bate, Chief Technical Officer of Ergo, an Irish-owned ICT services and consulting firm. ‘‘A company could have legacy systems, AS 400 technologies and different core data and backend systems, not to mention the fact that people are bringing their own devices, such as their phones, tablets and iPads, into the workplace.’’

According to Bate, there is very little large scale greenfield application development within Irish industry a legacy of the downturn.

Instead, they are looking to use what they have in terms of their legacy systems and their newer technologies, and looking to apply an integration layer and a new presentation layer on top so that they have a fully- integrated system with a modern and homogenous user interface.

‘‘This requires someone who not only understands older technologies, but also modern systems,’’ he said. ‘‘So the consultant has to be something of a Jack-of-all-trades,’’ he said.

‘‘Ten years ago, the focus was all on process engineering and workflow. Now it is about taking the whole gamut of technologies that people are using, and putting a fresh perspective on them.’’

Of course, all of this is taking place against the backdrop of a hugely-constrained capital expenditure environment, which is why an in-depth understanding of the cloud is important, so that any testing or operating in a virtualised environment becomes an op-ex rather than a cap-ex cost.

‘‘We are seeing a new wave of interest in the Microsoft Cloud platform because of its new capabilities, especially from companies which have already made a significant investment into the Microsoft stack,’’ said Bate.

‘‘Companies with a limited budget see the Infrastructure-as-a-Service offering from Microsoft as a way of freeing themselves from the constraints of their cap-ex spend.’’

These are the types of business considerations that a modern IT consultant needs to bring to the discussion. It is no longer possible merely to have technical expertise rather, a modern consultant needs to know how to apply the technologies in a real business setting, and how to speak the language of the techies, the operations managers and the board.

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