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From back-end infrastructure to personal productivity, Ergo has the knowledge and experience to match technology to all our client requirements. Our strength is understanding your business. The end goal is always the same, to make businesses more agile and competitive.

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Managed Services

Focus on your core business and leave ICT operations and management to the experts. From 24/7 service desk support to managing hybrid clouds, Ergo have the depth and experience to meet the most demanding service level requirements and ensure continuous improvement. 

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Managed People

Competition for talented technology professionals is huge, which is why we make hiring more personal, taking time to match the right people to the right roles. Our technical experience and recruiting know-how help find the perfect fit for both parties.  

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Consultancy Services

Speed of change demands a new generation of digital investments that will drive business enablement and profitability. We support IT leaders, wherever they are on their digital transformation journeys, with our digital assessment methodology. 

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Print and Document Solutions

Our goal is to deliver the best possible print and document service for you, leveraging the latest technologies and innovation to ensure the performance of your print environment is optimised to maximise employee productivity.  We take out costs, add efficiencies, wrap it in end-to-end security and make print integral to digital transformation. 

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Cloud

Agility is key to business success and the cloud is where to get it. We offer a wide range of cloud services – public, private, hybrid – and provide the best of both worlds by integrating or migrating legacy systems to streamline the way your IT is consumed. 

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Digital Enablement

Ergo provides a clear roadmap for digital transformation with practical steps to make businesses more agile and customer-centric

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Mobility and Collaboration

Ergo has provided many of Ireland’s largest organisations with an ecosystem of mobile applications and collaboration services that drive productivity without compromising on security

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Software Licensing

Businesses struggle to manage software assets and don’t always get the best value. We can help streamline your software purchasing, simplify deployments and maximise your investments. 

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Security, Risk and Compliance

Risks around cyber security and data protection are an ever-increasing challenge for businesses. We provide security lifecycle management, from perimeter testing and threat analysis to mitigating the impact of a breach. 

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Microsoft Technology Specialisations

With the largest team of Microsoft IT professionals in Ireland – including two Most Valuable Professionals our expertise spans a comprehensive portfolio of products/services

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The World Seen Through Windows

The World Seen Through Windows

The World Seen Through Windows
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The World Seen Through Windows

In mobile, as in other areas, the Microsoft ecosystem offers joined-up solutions.

Most organisations totally accept the fact that employees will want to bring their own devices or choose what they work with, said Shirley Finnerty, business group lead in Microsoft Ireland. “Clearly, the key priority is to ensure that any corporate data remains secure while the employee can use the device for both business and personal purposes. There is innovation in this regard in Windows 10, which can be the common O/S across PCs and laptops, tablets and phones and so offers a consistent security approach.” That takes out costs and technical complexity, Finnerty said, and makes it easier for the organisation to deploy a comprehensive MDM solution. “That covers both third-party solutions and Intune, our own MDM suite. That gives flexibility so that the organisation can employ traditional permission services, like Active Directory, applying group policies. If a device is enrolled through Active Directory, this will automatically take the device into whatever MDM system is being used. Or they can have a lighter touch using just the MDM. It depends on the needs of the organisation.” 

She points out that the Windows ecosystem allows lots of freedom of choice, because all security and management software on the market will work with it. “At the same time, an optimum integrated solution will combine Windows 10, Office 365, Lync or Skype, Intune for the MDM and any other Microsoft services because they are natively designed to work together. In addition, there are provisioning packages to configure mobile devices with exactly what the user — and the organisation — require.” If the organisation is using Office 365, she said, all of the data will be in the cloud anyway. “Loss or theft of a device is generally a lot less significant today, certainly in work environments which are employing MDM and good practice security. Our set of systems for mobile offers enterprise grade security for the devices, the data, the user identity and, of course, powerful antivirus and anti-malware protection tools.”

The Ergo Group is definitely a Microsoft house and its senior consultant engineer Gerry Hampson is unapologetically so, understandable because he is a Microsoft Most Valuable Professional, one of the handful in Ireland. “BYOD has been around for quite a while and in fact it is a quite mature strategy at this stage and there are a number of products to support the desirable levels of security in the devices and their communications. “But it is still a challenge to apply a consistent, standard set of security polices across a diverse range of devices and platforms because they all support different sets of features. So although the solutions are mature, there is constant maintenance required to keep up with the technology advances. On the other hand, there is a lot of work in recent times going into user identity management and data protection, perhaps more than into MDM itself. ”

On the one hand, Hampson advocates the joined-up Windows ecosystem and the advantages of Windows 10 as an O/S, but he readily concedes that Windows phones are not popular in the market. “In order to offer a comprehensive solution to clients, we leverage the Microsoft Enterprise Mobility Management Suite. This combines three products: Intune, for device and applications management; Azure Active Directory Premium for user identity (including multi-factor authentication;) and Azure Rights Management Services which protects data in transit and on the mobile device.” For mobile work, Hampson said, two practical steps ensure proper management and security. “Every device is formally enrolled on the system and recognised, and it is configured to comply with the organisation’s chosen set of policies for conditional access to its data and other resources. The user simply cannot bypass any of that. But once set up it is powerful behind the scenes, but the users have a slick, easy experience.”

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