All Services

From back-end infrastructure to personal productivity, Ergo has the knowledge and experience to match technology to all our client requirements. Our strength is understanding your business. The end goal is always the same, to make businesses more agile and competitive.

More About Our Services
Managed Services

Focus on your core business and leave ICT operations and management to the experts. From 24/7 service desk support to managing hybrid clouds, Ergo have the depth and experience to meet the most demanding service level requirements and ensure continuous improvement. 

More About Managed Services

Highlighted Services

Managed People

Competition for talented technology professionals is huge, which is why we make hiring more personal, taking time to match the right people to the right roles. Our technical experience and recruiting know-how help find the perfect fit for both parties.  

More About Managed People

Highlighted Services

Consultancy Services

Speed of change demands a new generation of digital investments that will drive business enablement and profitability. We support IT leaders, wherever they are on their digital transformation journeys, with our digital assessment methodology. 

More About Consultancy Services

Highlighted Services

Print and Document Solutions

Our goal is to deliver the best possible print and document service for you, leveraging the latest technologies and innovation to ensure the performance of your print environment is optimised to maximise employee productivity.  We take out costs, add efficiencies, wrap it in end-to-end security and make print integral to digital transformation. 

More About Print and Document Solutions

Highlighted Services

Cloud

Agility is key to business success and the cloud is where to get it. We offer a wide range of cloud services – public, private, hybrid – and provide the best of both worlds by integrating or migrating legacy systems to streamline the way your IT is consumed. 

More About Cloud

Highlighted Services

Digital Enablement

Ergo provides a clear roadmap for digital transformation with practical steps to make businesses more agile and customer-centric

More About Digital Enablement

Highlighted Services

Mobility and Collaboration

Ergo has provided many of Ireland’s largest organisations with an ecosystem of mobile applications and collaboration services that drive productivity without compromising on security

More About Mobility and Collaboration

Highlighted Services

Software Licensing

Businesses struggle to manage software assets and don’t always get the best value. We can help streamline your software purchasing, simplify deployments and maximise your investments. 

More About Software Licensing

Highlighted Services

Security, Risk and Compliance

Risks around cyber security and data protection are an ever-increasing challenge for businesses. We provide security lifecycle management, from perimeter testing and threat analysis to mitigating the impact of a breach. 

More About Security, Risk and Compliance

Highlighted Services

Microsoft Technology Specialisations

With the largest team of Microsoft IT professionals in Ireland – including two Most Valuable Professionals our expertise spans a comprehensive portfolio of products/services

More About Microsoft Technology Specialisations

Type your query and press the "Search now" button

Transparency Benefit - TechPro Magazine

Transparency Benefit - TechPro Magazine

Transparency Benefit - TechPro Magazine
Return to News

Transparency Benefit - TechPro Magazine

Ergo's David Carthy writes in TechPro magazine about how our managed print services cannot only keep up with your business' digital transformation, but also enhance it.

A number of market forces are driving a lot of Ergo’s managed print engagements. Firstly, despite digitisation and digital transformation, our experience is that organisations are printing more than ever, part fuelled by a new generation of printers that connect to mobile devices like tablets and smart phones. Secondly, there is a growing realisation that printers are endpoint devices and every bit as vulnerable to cyber threats as other hardware. 

Increasingly sophisticated print management and monitoring tools, as well as advances in multi-function device (MFD) features and functionality, continue to improve the speed and reliability of print and help combat security threats, but big challenges remain. One problem is that many businesses treat print as a commodity. At Ergo we see managed print as the best kind of utility service, one that delivers a great experience without compromising on quality. It is also a stepping-stone to more advanced document services, where digital workflow replaces paper-based processes.

Bargain basement contracts cut corners and leave businesses vulnerable to excessive downtime and lost productivity, or worse, they expose the print estate to cyber-and network intruders. We deal with the first through our focus on proactive maintenance, identifying issues before they become a problem. This involves an attention to detail and rigorous management procedures that most providers neglect. For security, we provide three tiers of protection, ranging from an audit and fix engagement, where we come in and lock down any holes we uncover, to a security-as-a-service offering that delivers an end-to-end wrap around print and document services.

We are meeting the demands of highly regulated businesses looking to outsource their print security as staying compliant become more onerous. When the new EU General Data Protection Regulations (GDPR) come into force in 2018, organisations that suffer a data breach risk fines of up to €20 million or 4% of global annual turnover. We make sure that it is not going to happen in the print estate on our watch.

Perhaps the single biggest benefit we offer our customers is transparency. We are operating in a market where less scrupulous providers sell cost-perpage packages that bury the real price in the small print. The deal is usually based on black and white pages and there is a higher price for colour. Colour is then made readily available to all users without constraints and costs soar. In 2017, the stakes are simply too high and the opportunities too great around print and document management to make do with a second-rate service. With Ergo you can make it part of your digital transformation journey, not the piece that gets left behind.

News and Blog Posts

Driving Office 365 User Adoption: 5 Steps to Building a Champions Program
Brian Moran
03 July 2018 • Posted By Brian Moran Training And Adoption Lead

Driving Office 365 User Adoption: 5 Steps to Building a Champions Program

In my last blog (8 Steps to Increase User Adoption of Office 365), I outlined the steps involved in succeeding in taking...

Read now
Turning Data into Insights: 3 Steps to Growing Your Digital Business
Jimmy Sheahan
28 June 2018 • Posted By Jimmy Sheahan Managed Services Managing Director

Turning Data into Insights: 3 Steps to Growing Your Digital Business

To run a business, one must make decisions. To run a good business, one must make good decisions. To run...

Read now
Ergo and Micromail Scoop Two Partner of the Year Awards at Microsoft Inspire
News 20 July 2018

Ergo and Micromail Scoop Two Partner of the Year Awards at Microsoft Inspire

Read Now
Ergo and BWG: A Winning Combination
News 15 June 2018

Ergo and BWG: A Winning Combination

Read Now
Managed Print Services: The Need For A True Partnership
News 05 June 2018

Managed Print Services: The Need For A True Partnership

Read Now

Subscribe to Our Blog

Scroll to Top