All Services

From back-end infrastructure to personal productivity, Ergo has the knowledge and experience to match technology to all our client requirements. Our strength is understanding your business. The end goal is always the same, to make businesses more agile and competitive.

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Managed Services

Focus on your core business and leave ICT operations and management to the experts. From 24/7 service desk support to managing hybrid clouds, Ergo have the depth and experience to meet the most demanding service level requirements and ensure continuous improvement. 

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Managed People

Competition for talented technology professionals is huge, which is why we make hiring more personal, taking time to match the right people to the right roles. Our technical experience and recruiting know-how help find the perfect fit for both parties.  

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Consultancy Services

Speed of change demands a new generation of digital investments that will drive business enablement and profitability. We support IT leaders, wherever they are on their digital transformation journeys, with our digital assessment methodology. 

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Print and Document Solutions

Our goal is to deliver the best possible print and document service for you, leveraging the latest technologies and innovation to ensure the performance of your print environment is optimised to maximise employee productivity.  We take out costs, add efficiencies, wrap it in end-to-end security and make print integral to digital transformation. 

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Cloud

Agility is key to business success and the cloud is where to get it. We offer a wide range of cloud services – public, private, hybrid – and provide the best of both worlds by integrating or migrating legacy systems to streamline the way your IT is consumed. 

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Digital Enablement

Ergo provides a clear roadmap for digital transformation with practical steps to make businesses more agile and customer-centric

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Mobility and Collaboration

Ergo has provided many of Ireland’s largest organisations with an ecosystem of mobile applications and collaboration services that drive productivity without compromising on security

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Software Licensing

Businesses struggle to manage software assets and don’t always get the best value. We can help streamline your software purchasing, simplify deployments and maximise your investments. 

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Security, Risk and Compliance

Risks around cyber security and data protection are an ever-increasing challenge for businesses. We provide security lifecycle management, from perimeter testing and threat analysis to mitigating the impact of a breach. 

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Microsoft Technology Specialisations

With the largest team of Microsoft IT professionals in Ireland – including two Most Valuable Professionals our expertise spans a comprehensive portfolio of products/services

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Visions 2018: A Data Driven Business

Visions 2018: A Data Driven Business

Visions 2018: A Data Driven Business
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Visions 2018: A Data Driven Business

CEO of Ergo, John Purdy, features in TechPro's 'Visions 2018 Report', where he explains the importance of driving your business ahead for the next year by using and leveraging data. 

Ergo has been using digital channels to collect and mine data for so many years now that we’ve become a data-driven business. As we go into 2018, I’d argue that as a matter of urgency, every business needs to become data driven if it wants to thrive in these uncertain economic times, and it will come as no surprise to hear that the technology we use is precisely what we share with our clients. We make sure data analytics is a key pillar in their digital transformation strategies as good data enables better and more informed decisions.

We know first-hand how a new wave of tools are available to help understand customer sweet spots, enabling us to profile them in granular detail to identify their business needs and challenges. With Power BI, Microsoft’s interactive visualisation tool, employees from different parts of a company can get the insights they need to make more informed decisions. Understanding customer preferences and what drives behaviour will give you visibility of where your profits are coming from and allow you to build more solid and sustainable customer relationships.

Five years ago CRM was a fancy and expensive Rolodex. Now it is a seamless digital process that will remove silos in your business and enable you to optimise every sales opportunity. And it is just one part of your digital sales and marketing armoury. Modern sales directors have so many more channels at their disposal, making it possible to forge relationships with potential prospects in ways that simply did not exist a decade ago.

Part of becoming a digital business is about having a strong digital presence – this means leveraging social media to engage in conversations and share your ideas over the web. Any business looking for a supplier will undertake extensive due diligence into potential vendors before making a decision. LinkedIn, YouTube and blogs are all channels you should leverage to convey who you are and why you’re different. If you don’t use them, you risk dropping out of the race at the first hurdle.

Underpinning all of this activity is the cloud and mobility, enabling all the services I have described to be available anytime, anywhere, on any device. This has changed some fundamentals about running a business. Again, Ergo has experienced this first hand. As employees work different hours in different ways, it is collaboration and communications solutions that keep us together and helps define us as a company, not office walls or desk space.

In 2018, I look forward to talking to businesses that may be struggling with some of these ideas and reassuring them that a robust business case can be made for all of them. We have a progressive and solid foundation in technology but we know it is not what gets CEOs excited. They want to talk about revenue growth, margin improvements, customer retention – not technology. Ultimately, our only purpose is to deliver outcomes that will make our customers more competitive. Our expertise is in making technology a means to that end.

Contact Ergo here to learn more about the power data can give to your business.

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