Motivating and astute leader, Strategy focused, B2C digital transformation
Experienced in growing online sales, Process and results driven
Experience in notable Irish and international companies
Experience in a functional test environment, Experience in insurance, banking & financial services sectors
Functional testing on mainframe, web browser, mobile applications
Mobile testing on Windows, Android & IOS, Automation testing on .Net system
Experience in multiple SDLC/STLC Agile/Scrum, V-model, Waterfall
Contract only, MS Certified SharePoint Solutions Architect
Team leader experience
Reputation for achieving projects on time and under budget
Experience in wide range of platforms
ITIL, ISO 20K, ISO 27001
Project Management, Vendor Management, GDPR, ISO 27001
Cisco Application Control Engine, Cisco Content Service Switches, Cisco Firewall Service Modules (FWSM)
Cisco Identity Service Engines, Cisco IOS XR exposure, Checkpoint firewalls
Sonic firewalls, ALTEON Load-Balancers, ITIL
Prince2 Practitioner, Project Management Certification
Windows 2012, 2008, 2003, 2000, NT4, 7, Vista, XP, Exchange, SQL, IIS, Active Directory
Citrix XenApp, XenDesktop, XenServer, Single-Sign on, Provisioning Server
Service Delivery/Technical Account Manager
Structured business analysis
Microsoft Office, SharePoint, Visio
JIRA, Oracle Microsoft Dynamics, SAP, SAGE
Business Analysis and Certified Scrum Master
Active Directory, MS Exchange, Microsoft Server 2008 & 2012
PC/Laptop deployment, OS deployment from Windows 7 to 10
Citrix, VMware, SharePoint admin, Linux
Financial software implementations, GDPR project management, regulatory reporting development
Accounting applications deployments,• Internet banking & internet payments deployments
Core business systems upgrades
MS Dynamics CRM, Salesforce, Autotask, ERP MS Navision
MS Office Excel, PowerPoint, Visio
SharePoint, TFS, Autotask, SAP Crystal Reports
QA and Business Analysis
Business Change, IT Transformation & Continuous Improvements Management
Business & Regulatory changes, Data Warehouse Projects
Full project life cycle experience: Implementation, Post-project review and Project closure of large scale complex IT projects
Technical Project Management
Active Directory, MS Exchange, Imaging Laptops (OSX/Windows)
Ticketing Systems, Office 365
Troubleshoot hardware, software and network problems
Strong KPI & SLA background, Third party management
ITIL, Support desk background & experience
Managed projects with an involvement of up to 50 people
Strong understanding of IT operations
Experience in financial services and telecommunication sectors
Proven track record of successful stakeholder management
Business Analysis and Certified Scrum Master
Experience in telecommunications, health and financial services sectors
Ability to lead and manage CRM projects from start to finish
CRM (MS Dynamics)
We provide talent with between two and 10 years’ experience,; people with vital skills for making the role a success, including sector-specific knowledge and expertise in customer and user experience as well as process analysis.
Backed by Ergo’s award-winning Project Management Office, we have a huge pool of expertise in this area, talent that can stand over every type or project from business, infrastructure and IT to major transformation programs.
Experienced in building complex IT architectures and with a comprehensive knowledge of Scrum and Agile, Ergo knows how to source people who can procure, design, integrate and deploy best-in-class IT systems.
Technically assessed by own application development team, which has customised software for hundreds of clients, we source people with the skills the position demands, whether it’s Agile, DevOps or Automated Testing.
Providing the right people to make sure that your software and systems works every time is critical. That's why we only provide proven experts who can be trusted to keep your most essential requirements in tact.
Using our wide variety of available resources, we help introduce best practices to enhance collaboration, business output and results.
Drawing on a deep pool of expertise that goes back a decade, Ergo can provide some of the most sought-after skills in Ireland, full-time or on contract, with wide ranging specialisms that include VMware, Citrix, HP, Microsoft and Cisco.
With over 100 staff employed in our team, support services are part of Ergo’s DNA, which enables us to offer an unrivalled depth of skills, with people continually trained and graded according to their experience (Levels 1-4).
Leveraging the latest technology and using our own expertise, we provide skilled resources that bring business transforming change to companies through the use of data analytics, business intelligence and real-time reporting.
A vast breadth of technical understanding and knowledge results in us being able to provide a motivated, tech-savvy sales force who will increase profits as well as customer satisfaction.
"Ergo understand our technical requirements perfectly, and have consistently provided us with the best quality resources needed to get the job done. Their professionalism and attention to detail makes them an excellent resourcing partner."
"The quality of service that Ergo have provided to us has been excellent. Their ability to understand our business means that not only are we able to fill roles quicker, the calibre of resources we have has also gotten much better."
“Our experience with Ergo has been a very positive one. We have always found them to be very professional and proactive in sourcing for our requirements and would have no hesitation recommending them as a technical resourcing partner.”
“We have a long-standing relationship with Ergo, who have always proved to be a reliable and flexible technical resourcing partner.”
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