All Services

From back-end infrastructure to personal productivity, Ergo has the knowledge and experience to match technology to all our client requirements. Our strength is understanding your business. The end goal is always the same, to make businesses more agile and competitive.

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Managed Services

Focus on your core business and leave ICT operations and management to the experts. From 24/7 service desk support to managing hybrid clouds, Ergo have the depth and experience to meet the most demanding service level requirements and ensure continuous improvement. 

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Managed People

Competition for talented technology professionals is huge, which is why we make hiring more personal, taking time to match the right people to the right roles. Our technical experience and recruiting know-how help find the perfect fit for both parties.  

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Consultancy Services

Speed of change demands a new generation of digital investments that will drive business enablement and profitability. We support IT leaders, wherever they are on their digital transformation journeys, with our digital assessment methodology. 

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Print and Document Solutions

Our goal is to deliver the best possible print and document service for you, leveraging the latest technologies and innovation to ensure the performance of your print environment is optimised to maximise employee productivity.  We take out costs, add efficiencies, wrap it in end-to-end security and make print integral to digital transformation. 

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Cloud

Agility is key to business success and the cloud is where to get it. We offer a wide range of cloud services – public, private, hybrid – and provide the best of both worlds by integrating or migrating legacy systems to streamline the way your IT is consumed. 

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Digital Enablement

Ergo provides a clear roadmap for digital transformation with practical steps to make businesses more agile and customer-centric

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Mobility and Collaboration

Ergo has provided many of Ireland’s largest organisations with an ecosystem of mobile applications and collaboration services that drive productivity without compromising on security

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Software Licensing

Businesses struggle to manage software assets and don’t always get the best value. We can help streamline your software purchasing, simplify deployments and maximise your investments. 

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Security, Risk and Compliance

Risks around cyber security and data protection are an ever-increasing challenge for businesses. We provide security lifecycle management, from perimeter testing and threat analysis to mitigating the impact of a breach. 

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Microsoft Technology Specialisations

With the largest team of Microsoft IT professionals in Ireland – including two Most Valuable Professionals our expertise spans a comprehensive portfolio of products/services

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Infrastructure

Infrastructure

On premise or in the cloud, Ergo ensures your IT infrastructure is always optimised to support the stable and highly available services organisations demand.

Infrastructure banner 1 Infrastructure banner 2

On-premise or in the cloud, IT infrastructure is the foundation for the stable and highly available services that underpin successful organisations. Keeping it optimised is critical. With over 20 years’ experience in traditional IT services and as an early cloud mover, Ergo is perfectly positioned to help organisations manage hybrid infrastructure requirements.

With our Run and Transform capabilities, we recognise how two speeds of IT serve different workloads; that on premise applications demand a different kind of attention to hosted solutions. Crucially, we leverage virtualised infrastructure and hyper-scale computing to make both more agile, adaptable and scalable.

Our Service Delivery Managers and Technical Account Managers work with you to deliver best-practice Managed Services. We partner with a wide range of vendors, including Dell, EMC, HP and Microsoft, to provide end-to-end infrastructure requirements that span compute, storage and the network

Services

Infrastructure 1 Service Modelling

Service Modelling

We take care of compute and storage on premise and in the cloud, right-sizing enterprise architecture for enterprise-class delivery aligned to service level objectives. We provide fit-for-purpose assessments and assist in cloud migrations, from planning to implementation. With detailed asset inventories and service mapping, we can optimise performance across public, private and hybrid environments.

Infrastructure 1 Service Management

Service Management

From the deployment phase of operating systems, servers and storage to the ongoing management of Active Directory and security products, our focus is on improving availability, performance and capacity. We implement monitoring baselines to generate events, notifications, alerts and incidents that speed up issue resolution times. Clients have their own self-service portal for real-time insights.

Infrastructure 1 Access Management

Access Management

As cloud and mobility become more prevalent, we help clients centrally manage single sign-on across hybrid environments, spanning different devices, data centres and cloud services. With Microsoft Enterprise Mobility Management, we manage apps and data on iOS, Android, and Windows devices, making sure sensitive data is securely protected at all times.

Infrastructure 1 Security and Compliance

Security and Compliance

Starting with policy and vulnerability assessments, we align security to the business, paying special attention to regulatory requirements, data protection, and endpoint devices, mitigating the risks associated with remote access. Alongside patching, penetration testing, server hardening, and ransomware risk assessment, we deliver oversight and governance across all our services.

Infrastructure 1 Business Continuity

Business Continuity

Backup management and DR (Disaster Recovery) testing across infrastructure and applications ensures processes and plans are in place to keep the business running in the event of a disaster. We offer a range of solutions from failover between data centres to cloud-based DR, where you only pay for what you use.

Ergo Speed Up ‘Business Critical’ Print Function for Uniphar

Theme: Pharmaceutical

Uniphar’s print service is now 50 per cent more cost-effective and much more reliable

Read More

Awards

Best Workplaces 2017
Deloitte - Best Managed Company 2017
Tech Excellence 2017 - IT Project
Tech Excellence 2017 - Managed Services
John Hampson
Ardagh Group shape

Ergo has done an excellent job and brought in exactly what we needed. It was their subject matter expertise that helped shape the project and deal with all the difficult questions.

John Hampson Chief Information Officer
Neville John
Uniphar Group shape

Ergo has made us more proactive, and we're reducing downtime because we’re catching issues before they become a problem.

Neville John ICT Manager

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