Ergo Speed Up ‘Business Critical’ Print Function for Uniphar
Uniphar’s print service is now 50 per cent more cost-effective and much more reliable
On-premise or in the cloud, IT infrastructure is the foundation for the stable and highly available services that underpin successful organisations. Keeping it optimised is critical. With over 20 years’ experience in traditional IT services and as an early cloud mover, Ergo is perfectly positioned to help organisations manage hybrid infrastructure requirements.
With our Run and Transform capabilities, we recognise how two speeds of IT serve different workloads; that on premise applications demand a different kind of attention to hosted solutions. Crucially, we leverage virtualised infrastructure and hyper-scale computing to make both more agile, adaptable and scalable.
Our Service Delivery Managers and Technical Account Managers work with you to deliver best-practice Managed Services. We partner with a wide range of vendors, including Dell, EMC, HP and Microsoft, to provide end-to-end infrastructure requirements that span compute, storage and the network
We take care of compute and storage on premise and in the cloud, right-sizing enterprise architecture for enterprise-class delivery aligned to service level objectives. We provide fit-for-purpose assessments and assist in cloud migrations, from planning to implementation. With detailed asset inventories and service mapping, we can optimise performance across public, private and hybrid environments.
From the deployment phase of operating systems, servers and storage to the ongoing management of Active Directory and security products, our focus is on improving availability, performance and capacity. We implement monitoring baselines to generate events, notifications, alerts and incidents that speed up issue resolution times. Clients have their own self-service portal for real-time insights.
As cloud and mobility become more prevalent, we help clients centrally manage single sign-on across hybrid environments, spanning different devices, data centres and cloud services. With Microsoft Enterprise Mobility Management, we manage apps and data on iOS, Android, and Windows devices, making sure sensitive data is securely protected at all times.
Starting with policy and vulnerability assessments, we align security to the business, paying special attention to regulatory requirements, data protection, and endpoint devices, mitigating the risks associated with remote access. Alongside patching, penetration testing, server hardening, and ransomware risk assessment, we deliver oversight and governance across all our services.
Backup management and DR (Disaster Recovery) testing across infrastructure and applications ensures processes and plans are in place to keep the business running in the event of a disaster. We offer a range of solutions from failover between data centres to cloud-based DR, where you only pay for what you use.
Ergo has done an excellent job and brought in exactly what we needed. It was their subject matter expertise that helped shape the project and deal with all the difficult questions.Chief Information Officer
Ergo has made us more proactive, and we're reducing downtime because we’re catching issues before they become a problem.ICT Manager