Managed Services Plus
Ergo will provide advanced management tools to clients who want to take their IT Service Management to a higher level. Using a suite of Microsoft applications, we can help automate ITSM processes and move towards a single window view of the estate and its services.
Microsoft System Centre – manage and monitor heterogeneous and open systems with “one-click” features and an intuitive console. Diagnose and troubleshoot infrastructure, workload, or application issues to maintain reliability and high performance. Free up resources with automated workflow processes and self-service options.
Operations Management Suite – for cross-platform monitoring across data centres and clouds, it provides a unified approach to provisioning, configuring and managing hybrid ICT service components, all the time gathering data to improve analytics around security and compliance.